Question about Cell Phones

4 Answers

I'm getting an "enter PUK code" and I have no clue what that is. I've combed the manual.

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  • mrsripper Jun 26, 2008

    I already tried the PIN. My phone is an LG CG225.

  • mrsripper Jun 26, 2008

    My phone is an LG CG225. It's locked with an enter PUK code message displayed. I already tried my pin.

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4 Answers

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  • Master
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Hi-

That code is for unlocking the phone after entering an invalid or wrong pin code thrice, if you did get a card together with the sim card that you are using for your phone its at the back of it its an eight digit code. but if the sim card is built-in, call your telephone service company and they will assist you with regards to the PUK code of your phone, thanks for using fixya!

we must understand as well that there is no default PUK codes since this codes vary from one phone number to another. Have a nice day!!

Posted on Jun 26, 2008

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  • Master
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HI,

the only way to get the PUK code is to contact your service provider.

Goodluck..

Posted on Jun 26, 2008

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  • Master
  • 859 Answers

This is the unlock code for your phone. Try your pin number.

Post your model and maker of the phone.

Thanks,
Worldvet

Posted on Jun 26, 2008

  • Glenn Rogers
    Glenn Rogers Jun 26, 2008

    Hello,

    Sounds like your phone was locked out then, for whatever reason. You can only resolve this at the phone store or perhaps phoning your service provider. There may be an account irregularity you can discuss and resolve with them so they unlock your phone for you over the air.

    That's what it sounds like to me at this point.

    Normally, once you fail to enter your pin code correctly three times, the phone locks up and requires a PUK code. This is designed to protect your phone from theft and loss of your data.

    Is there any outside chance someone tried to access your personal phone data and didn't have the pin code? If that isn't the case, as I outlined above, there is some reason the service provider locked the phone.

    Sorry there isn't any other answer to this problem. I would call the service provider now, explain the issue and get to the bottom of what the problem is with your account and then they can do it over the air or have you go to the phone store to verify you are you, etc. etc. just to be certain and protect your identity from theft.

    Best Regards,
    Worldvet


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  • Cell Phones Master
  • 13,433 Answers

You have to call your service provider to get the puk code for your phone / sim card.

Posted on Jun 26, 2008

  • 4 more comments 
  • Ekse Jun 26, 2008

    the puk code comes when you have entered the pincode wrong 3 times.

  • Ekse Jun 26, 2008

    the code is difrent for every simcard and only your service provider has the code. so that is your only solution.

  • Ekse Jun 26, 2008

    Don't enter anything into the puk code before you call your service provider and get the code! your sim card will be useless after too many wrong attempts.



    You can get the puk code from your service provider the company you pay your mobile phone bills.

  • Ekse Jun 26, 2008

    Don't enter anything into the puk code before you call your service provider and get the code! your sim card will be useless after too many wrong attempts.

    You can get the puk code from your service provider the company you pay your mobile phone bills.

  • Ekse Jun 26, 2008

    If you enter the wrong PIN code 3 times in a row, your mobile phone asks you for your PUK code. The PUK (Personal Unblocking Key) code is used to unblock your mobile phone. If you enter the wrong PUK code 10 times in a row, your SIM card will remain definitively blocked.



    To get the PUK code you have to contact your phone service provider.

  • Ekse Jun 26, 2008

    A PUK Code is an 8 digit code that a person must use to unblock his phone. A phone is blocked when a person tries to enter a wrong PIN Code several times in a row. However, if this person repeatedly enters one wrong PUK Code after the other, his SIM-card will be permanently blocked. This means that he can't use his SIM-card anymore. He must buy a new SIM-card.

    Please don't try any codes on it - contact your mobile phone service provider and ask for the puk code.

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These directions are for an AT and T phone, but other than that would be the same for any carrier.

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from your phone carrier to unlock your SIM card.

You can obtain your phone's PUK code from your carrier in one of these ways:

Log in to Your account.online

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The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.

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