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I get error code 346 on my HP Photosmart C6180 all-in-one printer when I try to send a fax. It happens at all times of the day with all faxes to anyone. I have tried new phone lines, a phone line filter, and it still happens. PLEASE HELP RIGHT AWAY!

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  • Anonymous Aug 21, 2008

     I have the same problem and it drives me crazy

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6 Suggested Answers

  • 1 Answer

SOURCE: Fax Error Codes

Disconnect all phone lines and wait one minute. Plug in an analog telephone to reset the lines. Re-plug your original phones (and fax) and try faxing again.

Posted on Sep 26, 2007

Nitrotrike
  • 589 Answers

SOURCE: hp photosmart C6180 all-in one

Your manual can be viewd / downloaded / printed here, directly from HP:

http://h10032.www1.hp.com/ctg/Manual/c00753187.pdf


The fax setup section starts on page 33.

Posted on Apr 22, 2008

  • 111 Answers

SOURCE: FAX errors 345 346 and 350

HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

Posted on Nov 04, 2008

sagarjd
  • 95 Answers

SOURCE: HP C6180 ''Unable to scan, copy or send a fax''

Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Posted on Nov 21, 2008

  • 5 Answers

SOURCE: set up fax and dsl using one phone line

You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack

Posted on Feb 21, 2009

SOURCE: Error codes 283 and 232 in received Faxes

basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

Posted on Jun 02, 2009

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