WHEN I START MY PC MY SCREEN STAYS BLACK AND A BOX POPS UP THAT SAYS "LOGON PROCESS INITIALIZATION HAS FAILED.PLEASE CONSULT THE EVENT LOG FOR MORE DETAILS." I HAVE NO CLUE WHAT THAT IS OR WERE IT CAN BE LOCATED CAN U PLEASE HELP
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Re: LOGON PROCESS INITIALIZATION FAILURE
Assuming you are using Windows XP. There's some file corrupt or missing when you start your pc. If you have floopy disk you can boot disk, it not your can insert your Windows XP installer and then you can repair you OS.
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Check and see if the hard drive came loose check the bios to see if it is recognized..It is saying there is nothing with an O/S on it and when you put the disk in it does not register a hard drive to restore..Check the hard drive and start the computer up and see if you can cancel the restore and start the laptop up regular..
hey i believe u got some problems somewhere with ur windows think est thing to do is take it bk if that is not possible to get it replaced for another 1 then simply reinstall windows vista think they are around 86.00 on sale at pc world if u can get that place disc in drive u will need boot laptop from disc by changing settions in bios then click install now u will see a bit where u can format the partition ur windows is already on format that then reinstall ur new windows on that partition mate
If you have a Finger Print scanner (on select models), it may have failed, if you do not have this device , you may have installed malware - try rebooting and after you see the Acer screen start tapping F8 to get to speacial boot menu - choose Safe Mode and see if you can log in. If still unable, you will have to perform a system recovery - Acer provides an alternate way to recover - when you start the computer you see the Acer logo screen - after this displays hold down the Alt Key by the spacebar and tap the F10 key at the top of the keyboard once or twice - this will start the Acer E-Recovery program - follow the on screen instructions.