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Virus i have a trogen hourse virus and i can seem to stop it and the geek squad instaled my antivirus program

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  • draking Jun 26, 2008

    whats a clean re instal

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Hi, press Alt+Ctrl+Del. In the task manager, find out the trogen file and press end task.
Run an updated antivirus program.
If it does'nt work, go for a clean re-install
Thank u

Posted on Jun 26, 2008

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Posted on Jan 02, 2017

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IBM 600X I Have 189 problem i dont know what to do? please help me!!!! please


Sounds like you have a virus from a popup on the internet. You will need some antivirus, antimalware, and antispyware software. Get Malwarebytes, and Superantispyware. Both are free online. Update your anti virus software, unless it is too late. Start the unit in safe mode (press f8 when first booted) and run those programs. Remove all threats. This will take hours, if you can fix it at all. Geek squad time.

Nov 16, 2013 | IBM ThinkPad 600E 2645 Notebook

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Anti-Virus Program detects virus but after re-boot...still there!


Ever wonder why it is that when your Anti-Virus Program detects a virus and apparently seems to contain or delete it, the virus is there all over again after a re-boot and the Anti-Virus Program once again contains it or deletes it? Seems like a never ending battle right?

Well here's the reason and the solution:

1) Reason: Bill Gates

A smart and nice man no doubt about it but he overlooked one thing about Windows: ANY Anti-Virus Program out there, by default, is NOT permitted to even knock on the door of the System Restore File. So what happens when your Anti-Virus Program halts, contains, or removes a virus? The virus is there ALL over again in a vicious cycle it seems. Why? Because the Virus IS allowed to knock on the door. In fact, a virus can even step foot so far inside the system restore department that it actually BACKS ITSELF UP...in the system restore file. THAT's how the never ending battle occurs!

2) Solution: Ahhh...got your attention now don't I? Hmmm well if you really want to know how to put the brakes on this vicious cycle, first I'm going to need you to create a PayPal account and then...only kidding here is the solution:

Answer: Once your Anti-Virus has detected a virus..don't waste ANY more precious time trying one thing or another. You MUST at that point, TURN OFF YOUR SYSTEM RESTORE FOR ALL PARTITIONED DRIVES! Once the system restore is OFF, THEN and ONLY then would it make the most sense to perform a FULL-SYSTEM scan. You see, full system scan to an Anti-Virus Program does NOT include the restore file, while a virus DOES! So, with the restore off...now we're fighting on equal terms and your Anti-Virus will prevail!! Just remember to turn the restore back on once you have confirmed you have a clean system.

Yep! that's the answer that would save you HOW much $ ? (from having to call Geek-Squad or similar outfit)

Here's the procedure for turning off the restore and there is more than one way to get to the ocean so to speak but here is the shortest route I believe:

1) Point mouse at <start>
2) Right-Click mouse on <my computer>
3) Left-Click mouse on < Properties>
4) The very top left tab click mouse on <system restore>
5) Put a check mark in the box that says <turn off system restore>

You're done! Now perform that full system scan now and after the scan is complete, ....point that mouse over that box again but this time...take the check mark OUT of the box and this will allow restore to function once again. Same holds true for desktops as well as laptops running virtually any version of Microsoft Windows.

on Jan 02, 2010 | Computers & Internet

2 Answers

My dell studio 1555 is very slow to even turn on. I dont really know anything about computers, I took it to geek squad for the free analysis & they said it wasn't anything obvious... could be mother...


Please let us know what errors you have by reposting each individual one when they occur. Don't pay Geek Squad, they just come up with something to change like a motherboard and such when it makes no sense to do so at all.

Oct 16, 2010 | Dell Studio 15 Notebook

2 Answers

Windows xp keeps rebooting


Please press F8 several times during startup. When you get screen asking you to choose what you want to do please choose Safe Mode. Then you need to get to System Restore console you do this by going. Start----> All Programs-----> Accessories---->System Tools-----> Sytem Restore Choose the date when your PC was last working properly and click Next Next Yes. This should restore your Computer to previous state. Good Luck

Apr 26, 2010 | Acer Aspire One PC Notebook

1 Answer

MY COMPUTER IS SO SO SLOW IT TAKES FOREVER TO DO ANYTHING WHY IS THIS? IM NOT EXAGERATING IT TAKES FOREVER TO DO ANYTHING


Delete any start-up programs you don't want or use, this will help make it faster at boot-up. Go to Start Button > Programs > Start Up then delete unused programs.

You can also run disk defragmenter. Which will speed up the process of looking up files, making your computer faster. To access Start Button > Programs > Accessories > System Tools > Disk Defragmenter.

There are other ways to make your computer faster like running anti-virus, spyware/adware programs, registry cleaners, and even re-installing Windows. If you still have problems take it to local computer service shop, not a "big box" store like a geek squad (they think everything is a virus).

I hope I helped your computer be faster. If you have questions please contact me on my profile. Good luck!


Jan 03, 2010 | Dell Latitude 120L Notebook

1 Answer

Antivirus 2008


Hey mteder,

In some instances, spyware and virus have been known to masquerade as anti-virus programs. If you do not remember ever installing this program yourself or having it preinstalled on your computer when you purchased it, there is a good chance that this program may have been installed when you downloaded another file or accidentally clicked on a pop-up window.

Generally, one of the best ways to determine what this program actually is would be to install and run a third-party anti-virus program that you have purchased through a local retailer (such as Norton AntiVirus or McAfee VirusScan). As long as you have the most up-to-date virus definitions for either of these programs, you should be able to easily locate quarantine and remove most malicious software threats from your computer.

Some versions of Windows may even offer an additional removal tool that can be used much in the same way as these third-party anti-virus programs. For more information on this feature however, you may wish to visit Microsoft's support center at the website I've provided a link to below.

http://support.microsoft.com/

Please keep in mind that there may be exceptions that require further action, and that you can always speak with a Geek Squad® agent at your local Best Buy™ store for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jul 01, 2008 | Computers & Internet

2 Answers

Vista security


No if you ask me, Norton 08 should be perfect,....
Vista bby itself is not all that secure.. its good to have additional antivirus program and Norton 08 is in no way less effective than other programs out there.

have no doubts at all, proceed onto instal Norton.. thats the rights thing you do

Jun 16, 2008 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

Toshiba satellite is having issues


First thing to do is stop booting up the computer. This message means the Hard Disk Drive (HDD or "C Drive") has errors. Errors can mean disk corruption including bad sectors and/or physically damaged hardware inside the disk drive.
Since you are able to log into the computer, if even briefly, perhaps the HDD is what I like to call "fail-ING"; there may be hope of retrieving some of your data (pictures, etc). Ask your local Geek Squad Agent help you - if damage is severe, this is not necessarily something you can fix yourself (e.g. "fail-ED" HDD).
Remember, I said not to keep booting the computer - the more times you boot a "fail-ING" drive the less likely you will retrieve anything. If you insist, however, on a DIY method - you could learn more about the following:
1. New HDD installed
2. HDD Enclosure (USB)
3. Acronis Software
4. A nice drink and a couple of hours to clone the old HDD

OR 1. Geek Squad Agent
2. Credit Card/Checkbook

HINT: if you talk to a Geek Squad Agent and s/he can't explain Acronis software, find an Agent who can...

May 20, 2008 | Toshiba Satelite 5205-S505 Notebook

2 Answers

Office Home & Student 2007 - Unable to open created word & excel documents


Right click on the the antivirus icon at right hand corner of your computer , you will see many categories , click on disable or quit or exit as the case may be to disable antivirus, then you can go ahead and open the document

May 12, 2008 | Microsoft Office Home and Student 2007...

2 Answers

Toshiba Satillite A105


Send it back to geek squad and have them correct the issue.

Feb 08, 2008 | Toshiba Satellite A105-S4004 Notebook

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