Question about Compaq Evo N110 Notebook

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Boot up problem

I have recently bought a refurbished Compaq Evo Notebook for my girlfriend. While using on auxillery power the plug fell out of the outlet creating some sort of power surge, we believe.
Now at boot up, it goes to safe mode or standard boot up DOS screen. When we choose any option on the screen it re-boots back to the same DOS screen. If a recovery disc is the answer, how do we boot up the recovery disc if we can't get off the safe mode DOS screen? Wil a windows XP start up disc provide a recovery mode?

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Well, when the dos screen prompts, it will have an option to start windows in safe mode.Just press the down arrow buttons till it is highlighted and press enter.it will start in safe mode.
If that does'nt work, put your windows xp recovery cd and restart.As soon as it restarts,it will show press f10 OR esc.press esc to enter windows boot option and recover windows by following the instructions.THIS SHOULD WORK!!!!
THANK YOU!!!

Posted on Jun 26, 2008

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Dear sir/madam,

Please try these following steps.

1.) First You Need to Check if the HDD is Working Properly Or Not, So First Turn off Your Computer Completely and U Have to Tun it Back On.
Now As Soon as U Turn it On(Before the Compaq Screen Disappears, Keep Tapping the F10 Key Immediately To Go to BIOS.

Now In Your BIOS Go to The Tools Option and Execute the HDD Self test, Both Short and Long
[If the Test Fails Call Compaq Support @ 1-800-HPINVENT For Replacement]
[If The Test Says No IDE Device Found - U Must Try to Reseat the HDD]
[To Reseat the HDD - Turn U R NB Upside down and U Will Find a Comparment That Has the Symbol of Stack of Discs or Cds, Just Unscrew the Compart Ment and Pull the HDD Out, Then Put if Back it And Screw it Back]

Dont Worry - The Steps I Quote Here, Are Compaqs Prescibed Steps and It Will Not Void U R Warranty, If Fact If U Call Technical Support, They Will Advise U to Do the Same thing!!!!

If Both the Tests Pass then The HDD is Fine(90% It Should Not Be the Problm)

2.) Again Turn Your Computer Off and Turn it Back On and Before the Compaq Screen Disappears, Tap the F11 Key Which Bring Up the Built in Recovery Partion Menu.

From then On It is All Menu Driven

Note : Select Destructive Recovery If U Don't Have Any Importat Data in U R HDD
Else Select Non Destructive Recovery

For more information Contact:
www.hp.com/support


Good luck
Thanks


"Don't Forget to rate the solution"

Posted on Jun 26, 2008

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