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I would say that you probably got some type of liquid in it of some type and i would say that blow dry it . But if it has been weeks and maybe years of this going on take it 2 TMOBILE and if they cant help you see if u can get an upgrade . BUT i had a similar problem with my sidekick and i called customer care thats programed into every tmobile phone and went 2 technology support . Just say this is been going on for _____ and say that you tried everything and hopefully they will send u the same model of the fone for free and you wuld have 2 send yours back. HOPE I HELPED :)
and also you might would want to run some diagnostics test.
menu>>setting>>system info>> menu+shift+D to find out which is not work. so, that way you will know what you can do about it. such as call Customer Care to get a replacement or take it in a repair shop to fix it for a decent place.
-good luck and please dont forget to rate it as well.
1. at the same time hold the menu button (top left) and the jump button (bottom left) 2. This will bring you to the emergency screen (it gives you the option to make an emergency call) 3. Open to the keypad and hold in the menu+shift+q buttons at the same time. 4. The phone will reset and clear/unlock the security code
Try holding down Menu-jump to get to the emergency screen. Then hold down on menu-shift-Q and release. It will ask if you want to reset phone. IT WILL RESET AND DELETE EVERYTHING!!!!. It will be like new. Except sim. This works with sidekick 2, not sure with others.