Question about SanDisk Sansa e270 MP3 Player
I just got a sansa and it seems like its already frozen. I turned the hold to off (no orange) and hit the menu one time and everything was good. Then I created a playlist and plugged in the sandisk usb to synch with windows media player and the screen went blank(ok to be expected so I am told) however once I unplugged the sansa the backlight still remained but nothing happenned on the screen. I have tried many combinations...Hold down menu for a long time...hit the play button a long time...put it on hold (orange). Flip it back off...turn hold off and hit menu...hit play...nothing...and its not even powering off. Do you have any suggestions?
These are the most common methods for recovering Sandisk's Sansa Mp3
Players. I have been almost universally successful in recovering Sansa
players using one or a combination of these methods. These methods do
not work if you are having synchronization or music format issues -
they are for recovering a player that will not power up, freezes,
flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Jun 26, 2008
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Posted on Jan 02, 2017
I would suggest you goto SanDisk's website and download the software they have for media converting by the sounds of it your wmp has converted them into wma format and not mp3 but I know SanDisk has this program cause I had to download it for a friend to get theirs working properly.
if you want a link to the download let me know if you cant find it.
Posted on Oct 07, 2008
this is from sansa website FAQ... check it too for ur other concers... well i hope this is what ur looking for...
How do I create and transfer playlists into my MP3 player using Windows Media Player 11?
STEP 1 – Create a playlist
Posted on Sep 13, 2009
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