Question about SanDisk Sansa e270 MP3 Player

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Sansa I just got has blank screen...won't even shut off.

I just got a sansa and it seems like its already frozen. I turned the hold to off (no orange) and hit the menu one time and everything was good. Then I created a playlist and plugged in the sandisk usb to synch with windows media player and the screen went blank(ok to be expected so I am told) however once I unplugged the sansa the backlight still remained but nothing happenned on the screen. I have tried many combinations...Hold down menu for a long time...hit the play button a long time...put it on hold (orange). Flip it back off...turn hold off and hit menu...hit play...nothing...and its not even powering off. Do you have any suggestions?

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  • 8,596 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

3 Suggested Answers

scrodamoon
  • 659 Answers

SOURCE: Playlist

I would suggest you goto SanDisk's website and download the software they have for media converting by the sounds of it your wmp has converted them into wma format and not mp3 but I know SanDisk has this program cause I had to download it for a friend to get theirs working properly.

if you want a link to the download let me know if you cant find it.

Posted on Oct 07, 2008

michel_mmvi
  • 44 Answers

SOURCE: how to create playlist on e260 sandisk sansa pm3

this is from sansa website FAQ... check it too for ur other concers... well i hope this is what ur looking for...

How do I create and transfer playlists into my MP3 player using Windows Media Player 11?
STEP 1 – Create a playlist

  1. Run Windows Media Player.
  2. Click Create Playlist located in the top left corner.
  3. Type in the name of your playlist.
  4. Drag and drop music files into the Playlist Window.
  5. Click Save Playlist to save the list.
STEP 2 – Transfer the playlist to your device
  1. Click the Sync tab on the top bar.
  2. Drag and drop your playlist from the left window into the Sync List window on the right.
  3. Click Start Sync.

Posted on Sep 13, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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2 Answers

My mp3 player's screen doesn't work


You may need to now reset the player, that may have been a bit much for it. To reset your Sansa Mp3 player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release instantly. If that does not get your player working again, try and Format to clear any corrupt files that may be present.
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Mar 18, 2010 | SanDisk Sansa e260 MP3 Player

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My sansa media player is frozen


hold the power switch to off for about 20 seconds

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hold switch up for 15 seconds, this will reset the dam thing

Oct 04, 2009 | SanDisk Sansa Fuze MP3 Player

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My sansa e250 gets frozen


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Freeze!


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 11, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

My sansa wont turn off its just a blank screen


ive had that problem b4 i dont no if uve already fixed it or not, but all you do is hold the power button fer 15 seconds and itll shut off

Mar 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SanDisk Sansa e250 MP3 Player display gone blank


I believe this is answered already. Turn the hold button on. Red light will be on. Hold the rewind button while you insert it into the computer. Please search online this has been answered. I am recalling from what I read a few minutes ago.

Feb 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e260 problems : Music files freezes the sansa and restarts it.


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Dec 05, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

E200 no screen


hold power until it turns off, about 20 seconds

Aug 02, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa E250 it seems to be frozen


You gotta put your installation cd into the computer and install the Sansa Media Converter. That will put all the pictures and videos on the mp3 player. To get it "unfrozen" just press and hold the power button for 15 to 20 sec.

Jun 28, 2006 | SanDisk Sansa e250 MP3 Player

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