Question about Cameras

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The color balance of the video output from my Sony DCR-PC100 is off, especially in the green/yellow range. Color balance looks right on the LCD screen, but when output to tv or PC screen, color balance is as mentioned above. Otherwise, camera seems to be operating fine. What would you suggest be done? Thank you

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  • blittlejohn Jun 26, 2008

    Thank you for the quick reply. I will try changing resolution and see if that helps. If not, will remove battery, wait 30 minutes and then replace.

  • blittlejohn Jun 26, 2008

    Removing battery did not fix the problem, nor replacing battery with a new one.

    Any other suggestions?

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Can you do a manual white balance by shooting at a while board to set it? and then check the output.

Should you have done this and there is no change then a chip is failing on your camera board.

If you are in warranty you're in luck, but if not, you need to have service. Some white balance oddities can be corrected in software with your application program, but if auto equalize, auto adjust, etc. is not working either then you don't have much choice.

I thought through whether a firmware update would do it for you but you would have to talk to the maker. My guess is no. Relying on firmware updates for all our fixes is a crutch we lean to heavily on.

Sorry there is no easier answer than this. Maybe another tech has an answer. Well, have to see. Sorry for the bad news.

Worldvet

Posted on Jun 26, 2008

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  • Glenn Rogers
    Glenn Rogers Jun 26, 2008

    Good on ya. Glad its fixed.

  • Glenn Rogers
    Glenn Rogers Jun 26, 2008

    Yes, you will have to call the manufacturer and explain the problem and the troubleshooting you've accomplished with our help.

    Sorry, but your white balance chipset is failing and can only be serviced at the factory.

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Jun 26, 2008

    BTW, since AJKILL's solution did not work for you you will want to remove the Fixed rating you gave and give him a helpful at least or whatever you choose it is your choice. The person who gets a fixed rating will be the one who is credited with a, four dollar payment.




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Hello,

In this issue found no issue on the tv and in the sony. You can try fixing the cable connection from the sony to the tv may it was lessen projecting bad image. Or maybe replace the cable if found erroneous.

melnavz

Posted on Jun 26, 2008

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Choose different resolution and try play if you face the same problem please remove the battery and wait for 30 min and replace the battery and try to using it ,as it hard reset .................

Posted on Jun 26, 2008

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Colorimetre HCFR software
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30 (20,36,-22)
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60 (10,50,-20)
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80 (-16,50,18
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OR....

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