Question about DXG Technology DXG-506V DV Digital Camcorder

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My DXG-506V camera won't upload videos correctly

I'm sure i'm just doing something wrong.
i attach it to the computer with the computer cord

and i go to mass storage. when the window pops up i choose copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard and go through all that

and it loads and stuff

and when i play the videos, it doesn't have the video. it's just the sounds that go with it.

HELP ME!

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  • 5 more comments 
  • nicadoucous Aug 16, 2008

    mine saws you need to aquire a codec but it dosent work help!

  • vpresley Aug 18, 2008

    got the upload and have the sound but no picture,,,,,,,,,,HELPPPPPPPP please

  • Deidara-Chan Oct 14, 2008

    I have a DXG 506v the camera works just fine. the only problem i have is getting the videos. it will upload but all i get is sound no video. does anyone know how to make it work?

  • Anonymous Dec 31, 2008

    I got a new DXG camcorder and I did a video I need to upload it to my PC but i can`t!

  • Anonymous Mar 09, 2009

    i have the same problem no video but there is audio, can someone please let me know a solution because i am running out of time and i need to burn this video for my college application, scholarship!!!!

  • hugh tague Mar 14, 2009

    ASF format causes microsoft to close it all down on my. None of my programs seem to be recognizing the videos, and any other attempt to open them results in my computer freezing.

  • hugh tague Mar 15, 2009

    ASF won't work for me microsoft shuts the window down if it's even there. None of my programs are recognizing the videos (but pics and even audio seem fine). Trying to copy and paste seems to work but when I try to open it my computer freezes.

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Okay I had the same problem with mine til just today i was messing around with it. When you plug it in to your computer look on you rcameras screen and select Mass Storage. Then a lil pop up bok will come up click on the Microsoft one and then it will take you through steps when it comes to the step where you select where you want you videos to bee click browse and select your "My Videos" folder. The click continue or next then when they finsh upload it will take you to where your videos are you can see a snapshot of your videos for the thumbnail the click play and you see the pictures and hear the sound in other words you video should be playing! :D i hope this worked!!

Posted on Dec 22, 2008

  • emileej Dec 22, 2008

    ALSO IMPORTANT: MAKE SURE YOU FILE FORMAT IS IN ASF IF THAT DOESNT WORK TRY THE OTHER FILES , IT MAINLY DEPENDS ON WHAT YOU COMPUTER READS MINE WORKS FINE WITH ASF FILE THE LAST OF THE CHOICES.

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