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Compaq Persario 5420 AU 5400 Series

This computer is around 6 year old i ran the recovery disks that came with the machine everything runs fine except the USB ports. I had a look at the motherboard so I can get the drivers no brand on motherboard must be compaqs own. I rang Compaq they have no idea too old can you guy's help me with the uSB drivers please

Tony Dowling

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Hi, check the device manager for the usb part, check any questian mark over there. if so, right click and go for update driver. if the usb is not present in the device manager, go for add new hardware from the control panel.
thank u

Posted on Jun 26, 2008


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Posted on Jan 02, 2017


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3 Answers

Accidentally deleted recovery partition and need to run a recovery/repair. No recovery discs. What do I do?

I ran into the same problem with a friends Hewlett-Packard laptop that was 6 years old. Problem is the manufacturers only retain Recovery Discs now for 3 years. I found a company located in England that has been authorized by Microsoft to issue "Original" software discs paired to your paticular machine using your "Service Tag" information from your machine. The company website is as follows:

I downloaded the OS and driver discs from the internet to make recovery copies for the laptop which was cheaper than getting discs from the company, which is also an option. The downloads I purchased was approximately $45.00 US and was worth every penny of it . Hope this helps!

Jul 24, 2014 | Compaq Presario Notebook

1 Answer

Hp 6735s disk sanitizer

No OS stated, XP? VISTA,
'ok its HP but old but not too old, 2008\
in the magic year of 2006 HP added the F11 key to the old Compaq line. (hp bought)
so if the PC is still 100% HP and the hard drive not slammed with alien MS disks, from MS. then the recover partition works
so power on F11 hammer f11 fast, and bingo F11 recovery runs. pick fix startup files repair
fails still then reload the whole OS now back to DAY1.
all HP do this 2006 to now.
all do unless is bad or was bad long ago HDD bad, HDD SLAMMED.

my guess you ran DBAN, and why not fess up and say the full name of the product, (app) or there web site you got it URL
then we know what you did,.

DBAN erases it all the HDD is just empty space
and F11 is gone gone for ever more.
then you can do this.
see the 6 ways here, #1 is now erased leaving 5
#2 is gone at HP this old.
4 left.
#3 is your best bet.

Nov 18, 2017 | HP Compaq 6735s Notebook

1 Answer

Persario r4000 won't read software cds

tada ! a compaq from the past. OMG runs XP right?
12 year old LT.
this topic is very complex.
first off no OS stated, opr. sys? XP
answering for XP. the dead OS.
No Optical drive label stated, vast models used and sold. for 12 years.
First off Ill say your XP drivers are bad, or the XP is infected as all are.
no photos presented of your Compaq install disks
so i can see then and read them with my eyes,
to know exactly what is there. wow.
if you cant read them in XP
that means XP is messed up or the drive is bad or the disk is bad.
so boot the disk using the BIOS.
ever use BIOS , it tells you how do that at every boot on the screen , like"hit F2 to enter bios setup)"
or some hot key, varies by year, mine is ESC.
if the disk boots and runs, Compaq, HP or Microsoft
then the DISK is ok and the PC is ok and the DVD drive is ok, leaving what, bad XP.

is XP fully updated to SP3?
XP has always had difficulty with optical drives.
not only that XP shut down support
so if you try to install MS drivers for this DVD drive how can it? XP is DEAD now.
ever go in to device manager and do search for missing devices, and be online doing that,
but wait , its now DEAD at MS this feature.

why not just get PC that has w7 on it
and end all this misery
$20 fix , buy a used PC that is not 12 old.
you want a PC nearer than year,2009 with a w7 COA sticker on the bottom. and win !

see cheap pc here far better....

Jul 05, 2017 | HP Compaq Presario R4000 Notebook

5 Answers

Accidentally formatted and erase the OEM factory recovery partition and can not reinstall one key recovery

dont worry, formatted and erased data re recoverable with asoftech data recovery program. you can download it from

I used this data recovery program before, quite easy to use and works well for me.

Apr 05, 2011 | Lenovo 3000 Y410 Laptop

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I need to buy new recovey disks for my Compaq Presario SR1230NX PC. I bought it 6 years ago, and do not have the product key for the computer. Is there any way to get the product key for the recovery...


if you don't have recovery disk then just reinstall OS and you will get all drivers from Compaq site

or just send mail to HP-Compaq mail for recovery along with model no they will give you

Oct 12, 2010 | HP Compaq Presario SR1230NX (PJ518AA) PC...

1 Answer

Lost factory disks for my Compaq Persario sr1103wm know were I could get a new one?

Most HP and Compaq desktop PCs that ship with Windows Vista and XP do not come with recovery discs. Instead, they use a partition on the hard drive. To access a hard drive recovery, turn on the computer and repeatedly press F10 (XP) or F11 (Vista) until a Recovery window opens.

Mar 13, 2009 | Compaq Presario SR1103WM-B (PC183B#ABA) PC...

1 Answer

Computer will not boot up

Theres some information on how to do the recovery on your computer.{08478b5e-96b4-4e92-9e3a-61810647032b}&CatID={37257f71-f92f-4574-b3be-f0f6705594b4}

Jan 21, 2009 | Compaq Presario Notebook

1 Answer

Can't extract files on System Recovery Disc 4 for Compaq Presario model 6350US

At this point, you can try to clean your disk # 4 and see what happen,
or try to make a copy of disk # 4 (if you can copy the disk) and try again.


1) Contact your customer support and ask for a new set of disks.(or only # 4)


2) Boot your computer with another OS disk (win XP)


3) Boot your computer with some utility disk

Oct 19, 2008 | Gateway MX6421 Notebook

1 Answer

Compaq presario recovery commands

try starting the computer with the disk in the drive, I had to run the recovery disk on my compaq a few years ago, I think the disks pretty much tell you what to do. If you want to wipe it clear and lose everything type fdisk in the start/run prompt field. Then the recovery disk puts it all back to factory .

Dec 08, 2007 | Gateway MX6421 Notebook

1 Answer

Hey I need to reformat my computer and don't know how I have the start up disks but can't figure out how to wipe the memory I got a compaq persario v4000 laptop

Allow your start up disk to complete everything it suppose to then delete the partition create a new one reformat that reinstall Windows.

Sep 17, 2007 | Compaq Presario V4000 Notebook

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