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Hi, I believe you have to clean your mouse. that's no joke. You have to unscrew it and and clean out al the parts with a toothbrush and tooth-pic.. If that does'nt work. replace mouse with optic mouse.
Try pushing the connect button on the bottom of the mouse. Also check to see if there is a button on the reciever. If so, you should press that button first. Make sur there is no tab sticking out from the moust that needs to be removed. If this doesn't work, reply with the brand, and model of the mouse.
have you tried downloading a newer driver for your computer? you might have to find drivers for both the mouse and your key board. make sure your numlocks is on for the keyboard to work, and make sure that in your control panel under hardware and sound check their for your mouse connections.
Hi, f you find the little reset button on the base, or between the buttons, and push it in, using a pencil or something, and hold for a few seconds, you'll find it'll work now. Otherwise, replace the batteries.
I was also facing the same problem. But when you see on back of the keyboard the instructions are there. or follow these steps.
1. insert new batteries both in keyboard and mouse.
2. decide what device you want to connect 1st (Lets connect Keyboard first)
3. Pres and Hold the connect button for both key board and receiver for about 5 secs.
4. don't press any key on key board till 10 secs (During this time it trying to connect with receiver)
5. Check the key board connectivity if it works then take it away or put it behind some barrier so that when you are connecting the mouse it don't interrupt.
6. now for the mouse do the same process as you have connected the keyboard.(step 3 & 4)
7. now check both key board and mouse they will work fine.
Have you replace the batteries? If so try the following.
Press the Receiver button (and the lights will start
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
If the MOUSE isn’t working, push the small RESET/CONNECT button
on the back of the mouse to connect to the receiver. Then they
should work okay.
Hope this helps. Bud
this is a problem with my mx700. you need to constantly clean the two brass coloured connectors at the bottom of the mouse. an eraser works well. even with this you sometimes need to jiggle the mouse a little in the holder to get it to charge. this is not logitech usual standard and very annoying.
hope this helps.