Question about Fuji FinePix A360 Digital Camera

1 Answer

Finepix a360 problem

Camera lens will not open on picture mode and screen reads "zoom error."

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  • itsmylife810 Jul 14, 2008

    Lens will not come out and all it says is zoom error. Does anyone know where to go to fix this, or if its even worth fixing?



    Thank You!

  • captainGEL Aug 03, 2008

    Lens will not come out and all it says is zoom error. Does anyone know where to go to fix this, or if its even worth fixing?

    Thank You!

  • function 004 Aug 06, 2008

    Me too...just the part about the lens not opening.

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  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

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Tip

Fix lens that won't extend fully


If your A360 only extends the lens partway when you turn the camera on in picture mode, there is an easy solution that requires no technical knowledge whatsoever. Mine exhibits this behavior most of the time, and I've experimented it with it and found that these two things help:

1. Hold the power button down the entire time the lens is extending. For whatever reason, this seems to help.

2. If your lens extends only partway (if this is the case the screen and all pictures you take should be blurry), simply hit the macro mode button (the little flower to the left of the zoom) twice. This works because when you go into macro mode, the camera automatically brings the lens to its lowest zoom, which is meant to bring the lens back from a high zoom, but also works in reverse. You may have to repeat this procedure a couple times each time you start the camera (you'll know it's fixed when you no longer hear the motor whine when you press the button).

One last tip: if you've had this problem before and you start up your camera and it seems fine, use trick number 2 anyways, just to double check that the lens is indeed in the correct position. I've made the mistake of assuming, based on the fact that the picture on the screen looked sharp, that the lens was fully extended. When you look at your pictures, you may find that all of them (even those taken with a tripod!) may be blurry.

on Aug 03, 2008 | Fuji FinePix A360 Digital Camera

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If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
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It seems the mechanism has been damaged or is faulty is someway.
The devices are very fragile and the slightest knock can send th askew.
As it appears to be new - lets assume it is a faulty camera and return it to vendor

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First, the camera should still be under warranty, and Fuji should repair this for you for free. Consider the following IF AND ONLY IF Fuji does not help you:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Fuji Support site will quoter a repair price. I suspect it will be well on the way to the cost of a new camera.

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No solution repair probably as expensive a replacement Contact Fuji the do a swap out at a discount service

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