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Winamp radio, once I select PLAY it returns with DirectSound driver fault.I have windows XP thank you

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The way that we were able to fix the problem was by rolling our sound card driver back to the previous version and then we installed the latest driver for the sound card. Here are some detailed steps you can follow:

  • Roll the driver back to it's previous version (only tested with Windows XP)
    • Right-click on 'My Computer' and choose 'Properties'
    • Click the 'Hardware' tab
    • Click on 'Device Manager'
    • Find 'Sound, video and game controllers' and click the plus sign next to it to expand it
    • Find your sound card and double-click it, this will bring up it's Properties
    • Click the 'Driver' tab
    • Click on the 'Roll Back Driver' button. If there is a driver backed up for your device it will roll back to that driver, otherwise a message tells you that 'No driver files have been backed up for this device'.
      • If there is not a backed up driver for your sound card you may want to just click the 'Uninstall' button to completely remove the current driver that is giving you problems.
  • Install the latest driver from your sound card manufacturer's website
    • Find the manufacturers website and look for a drivers/downloads area
    • Download the most recent driver available for your sound card
    • Follow the instructions from your manufacturer as to how to install the new driver
  • Reboot your computer to make sure it loads the new driver
  • Try to play your MP3 or other audio file in Winamp
If these steps do not fix your problem then there are some additional steps you can take. Some computers have more than one sound card in them. If this is the case then it is possible that the default sound card has somehow been changed. To make sure windows is using the right sound card go to the 'Control Panel' and double-click the 'Sounds and Audio Devices' entry. Click on the 'Audio' tab and in the Sound playback area make sure the Default device is set to your preferred sound card. You could also try using a different sound card in your system if all else fails.
If you are still having trouble with this error you can press 'Ctrl+P' while in Winamp to bring up the Winamp preferences. Go to the 'Plug-ins' section and click on 'Output'. Trying changing the output from DirectSound output to WaveOut output and then close the preferences and close Winamp. Open Winamp again and see if it works now.

Posted on Jun 26, 2008

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I have a creative SoundBlaster LIVE! 24 Bit External Sound Card and this annoyed me for weeks.

depending on your surround sound reciever depends on the solution.

i have an Acoustic Solutions surround sound system with coxial and optical inputs, aswell as stereo red & white jack inputs.

not knowing the method or connection your using makes it difficult to give you a single solution so i'll list a few.

The soundblaster software shoudl include the Creative Audio console with all sorts of effects, one is CMSS (CMSS-3D) Stereo widening which is still stereo but gives a surround sound effect.. but i'm guessing you payed for 5.1 and you want 5.1 onto the next part

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You need to use DirectSound Output:

Preferences (Ctrl-P) > Plug-ins > Output > Select "DirectSound Output"

That should work in most cases, but if not, then:

Checkmark: "Allow hardware acceleration" in DirectSound Output config,
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Note that any changes will take effect only after playback is restarted.
In some cases, a Winamp restart is required.

If that doesn't work make sure you have the latest version of DirectX
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For actual multi-channel files (ie. aac/wav/ac3/ogg/wma files encoded in 5.1ch surround, as opposed to standard 2-channel stereo mp3's), you need to checkmark "Allow surround sound" in 'Winamp > Prefs > Playback' for the music to play in its original 5.1 channel format (Note that this setting is checkmarked by default).

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