Question about MP3 & Digital Media Players

1 Answer

Stuck on please wait...

Hi! You emailed me a solution and I tried everything that you told me to do. I downloaded the firmware upgrade and tried to reconnect to go into recovery mode to revive the player. The window doesn't pop up saying that it found new hardware. Nothing works still.
It shows that the player is connected to the hard drive "USB connected" and is charging. When I disconnect the player, it gets stuck on "please wait" and can't be turned off unless the player is reset. When I start up Yahoo Jukevbox I get the error "Device Synchronization Failed: Error 0x80004002".
This problem first occured when we got our new hard drive. It seems as though the hard drive recognizes the player but maybe something fried it when connecting it the first time?
Any suggestions or just punt??? :)

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

If possible, I would try plugging the player into another computer, and try re-synchronizing one time. If successful, I would go into your computer's device manager and look for problems with the USB ports. After that is done, go back to your own computer and see if you get the same message.

Posted on Jun 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Nextar ma852-801 mp3 freezing...reset?


Hi.
Welcome To Fixya Community.

Solution 1:
  • Try to Turn it ON/OFF(Reset).

If that isn't Working try This:

Solution 2:
  • You are going to upgrade the Firmware of your Mp3 Player in order to perform that follow these Steps:

  • Installation of the Upgrade Tool:

  1. Download the Upgrade Tool application (the download link is in the bottom of this Solution) to your computer.Double click the application.Follow the instructions shown on the screen to complete the installation.Firmware Upgrade:Note: All the existing files in the player will be erased while upgrading,please make a copy of your files before doing this.Turn on MA852-801 player. Press and hold the MENU button todisplay the main menu. Select “Settings” → “System” →“Upgrade” and press the MENU button to confirm. Select “Yes”and then connect the device to a computer via USB interface once you see the following window:
******************************************************************************
67092d2.jpg
******************************************************************************
2. Select ”Program files” 􀃆 ”Firmware Update” from the Start
menu or double click the “Firmware Update” icon on the
desktop. You will see the following window shown on the
screen:

***************************************************************************************
6fc021c.jpg***************************************************************************************
3. Click Open button, and specify the upgrading firmware with
the extension “ .rfw ” (Please download the firmware from
Nextar website named MA852-801 – updated firmware.rfw).
Click Update button to start upgrading.
Note: This process may take about 2 minutes depending on the
computer system you use. Please don’t disconnect while upgrading,
it may cause serious damage to the player.

***************************************************************************************
d42ff08.jpg
***************************************************************************************
4. Once it shows "Firmware update successful"wording in
“Update Info” window, then click Exit button to finish
upgrading.

***************************************************************************************
74163fd.jpg
*************************************************************************************(5) 5. Safely remove the player from the PC.
6. Turn on the player. Please wait about 20 seconds for the
player to automatically initialize settings.


Downloads:

Upgrade Tool.
Firmware File.

Additional Help:
Nextar Ma852-801 Mp3 Player Manual Guide.

please don't hesitate asking me if you need any Further Info.
Thank You For Using Fixya.
Good Luck.

Nov 04, 2009 | MP3 & Digital Media Players

1 Answer

I lost everything in my root directory!


The upgrade should have put any pretinent files on the device that were needed. The easyRip application will write the necessary files when the transfer of media is done.

In answer to your question specifically...No, the player is not having issues because you don't have the root directory files. I would try re-installing the firmware again.

Jul 31, 2009 | RCA TH1611 MP3 Player

1 Answer

My creative zen vision M says FIRMWARE PROBLEM! HELP!


Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

I hope this helps

Mar 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Won't boot up and not recognised when connected to PC


MANUAL FIRMWARE UPGRADE PROCEDURE:
During the upgrading of the firmware, if you turn off the power of M800, either by manually switching off the power or removal of the battery, the file system of M800 will be damaged, which will lead to booting failure problem. When this happens, you will not be able to turn on M800. Booting failure problem can be easily repaired by “manual firmware upgrade”. The procedures for manual firmware upgrade are as follows:

1. After firmware upgrade, only the blue LED under LCD is on, but LCD display is not turned on, please proceed manual firmware upgrade.
2. Remove the battery.
3. Put the battery back into the player again.
* Notice ! : Do not turn on the power.
4. Connect the player to your PC.
* Notice ! : Do not turn on the power.
5. While pressing the volume down button, power on the player.
6. Now PC should recognize M800 as one of its hard disks.
7. Download the latest firmware file into the root folder of the player.
8. Disconnect the player from your PC.
9. The blue light LED under the LCD display will flicker.
10. Wait for about one minute, blue LED is off. Turn on the player.
The manual firmware upgrade is now completed.



Jan 04, 2009 | MP3 & Digital Media Players

1 Answer

Still Stuck on please wait...


The error message means that an update failed - did you try the AutoUpdater software from RCA's website:
http://support.rcaaudiovideo.com/downloads.aspx?product=187

Jun 26, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Stuck on please wait...


If possible, I would try plugging the player into another computer, and try re-synchronizing one time. If successful, I would go into your computer's device manager and look for problems with the USB ports. After that is done, go back to your own computer and see if you get the same message.

Jun 26, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Stuck in Sandisk image


Go to the Sansa website, and get the Sansa recovery tool:
http://www.sandisk.com/Retail/DriverDownloads.asp
Go ahead and do this, in case you have Windows Media Player 11 or the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Mar 06, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

Songs still on player


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Dec 29, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Creative Nomad Jukebox Zen Extra firmware problems on Windows Vista


Find an XP computer with WIndows Media 10 only nothing higher. If you can't find a computer like that uninstall any WMP newer than WMP 10 and then reinstall WMP 10. There is a bug in WMP 11 and its just best to avoid this until you have upgraded your firmaware to 2.x. If you don't have the newer firmware 2.x download it. Now click on the firmware  program then on your Zen Xtra select Load OS when prompt to connect the USB cable going to your computer. It should see your Zen now and should pop up that stupid window that you need to scroll at the bottom and click agree to get rid of then your Zen should reboot a few times don't touch it!! It will tell you when its done. If you can't get it to see your Zen try plugging and unplugging the USB cable. The best way is to do a fresh install of Window XP SP1 and install noting but WMP 10. You also can d/l the 1.x firmware then load it then load firmware 2.x then just agree with everything and it should work. I have upgraded and updated 6 of these Zen Xtras. Anyone that want a 120G Zen Xtra I am on Ebay: cheap-xbox-drives
I also can do upgrades to your existing Zen Xtras Players.  

Oct 10, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Stuck at start screen!


I had the same problem. I had to download iRiver's firmware upgrader software and upgrade to the latest (v2.51). http://www.iriveramerica.com/support/hd/h10_20gb.aspx

Jul 31, 2006 | iRiver H10 MP3 Player

Not finding what you are looking for?
MP3 & Digital Media Players Logo

Related Topics:

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96518 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Gyula Lacz

Level 3 Expert

482 Answers

Are you a MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...