Question about Canon Rebel XT / EOS 350D Digital Camera

6 Answers

Built in flash dosen't pop up

I receive error message 5 when I depress the shutter. I cannot use the camera unless I attach my EX 430 Flash.

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  • Lemcr Jun 26, 2008

    Unfortunately, the first solution has not helped. I have used a Quantaray lens with my XT in the past 30 days; however, my most recent activity was solely with Canon's EF-S 18-55mm Lens.

  • Lemcr Jun 26, 2008

    Err 05; DS126071; DC 8.1V; 0320151846

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6 Answers

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Accidental bending of the pins ,at bottom of flash chamber ,can cause also trouble , it seems you have been using a speedlite a lot than the little tab under the shutter release side of the hot shoe can get bent down thus constantly pressing down ( toward the bottom of the camera )the small button which deactivates the pop- up flash even when the speedlite is not attached>Just bend the tab you a little with a jewelers screwdriver ,turn the camera off and on and then it fixed .The tabs needs to be bent up to release the flash deactivation switch try this also dip a Q-tip alcohol and clean the sliding parts of the flash ,this might clean away from gunk made stick.. ..

Posted on Jun 26, 2008

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Err 05 is when the internal flash is obstructed or the camera doesn't get an reply that the flash open successfully. This problem should be covered under warranty if its an faulty "pop up flash."

Please call Canon at 1-800-OK-Canon or Email them at: https://consumer.usa.canon.com/ir/controller?act=SupportMailerAct&fcategoryid=215&modelid=9430
and they should help fix this problem for you, please let me know if you need anything else

Posted on Jun 26, 2008

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Hello,

this error comes when the setting comes into fault. You need to reset the camera to the default setting..pls take out the battery and then take it for a while ..fix it back and then test the camera..if this not help pls refer to your manual for the exact operation of the unit.

otherwise, consult the vendor for troubleshooting.

mlenavz

Posted on Jun 26, 2008

  • Emelio Navaja
    Emelio Navaja Jun 27, 2008

    Consult the nearest service center in your location or contact the vendor regarding your problems.

    melnavz


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Just be careful... and remember, if you screw up your camera, it's YOUR FAULT,

Canon will fix this problem under warranty.

Posted on Jun 26, 2008

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Please reply with the exact error message as displayed and also exact canon model no and its series no.

Posted on Jun 26, 2008

  • Deeps . Jun 26, 2008

    Err 05 is when the internal flash is obstructed or the camera doesn't
    get an reply that the flash open successfully.


    Try this :
    What I have found is this. With your left hand, get ready to press the
    flash request button near the left side of the lens. With your right
    hand, use your thumb and one finger to prepare to pry up the flash
    head, perhaps using fingernails. Now push the button and pry. With that
    help, it should pop up. Try it a few times for exercise, and then it
    should pop up on its own quite easily. If you don't exercise it for
    another month, then it may stick again. If the camera is already
    displaying Err 05, then it will not do anything for you until you
    switch off, then switch back on again.




    That should be covered in
    warranty if its an faulty "pop up flash." Call Canon at 1-800-OK


  • Deeps . Jun 26, 2008

    Please let me know about the solution.you may find it difficult but it can fix it.

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  • 282 Answers

5 error is a mirror return error.

The reason or this error message is that the mirror not is returning after a shot. To normalize the camera, a second press on the trigger button is necessary. 4. Note that all functions operate perfect, and the mirror slides smooth in its trace.

The 5 error often happens when using 3rd party lenses (Sigma, Tamron, etc.) which cause incompatibility problems. Were you using a non-Canon lens?

Also clean all contacts with a pencil eraser. Do this with your battery contacts as well and try fresh batteries.

Posted on Jun 26, 2008

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ERR99 means the camera is not communicating with the lens - probably just dirty contacts.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
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Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
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4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
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To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

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Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

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I had the same problem with my camera and i found this guide online very helpful in most cases




1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

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Had this problem before and i found this guide online

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

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