Question about SanDisk Sansa e250 MP3 Player

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My usb hook up

My computer isnt reading my usb hook up

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Try diff. USB port first

Go to hardware --> device manager and see if there is a yellow exclamation bu usb port - if there is, right click and update driver

otherwise:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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Posted on Jan 02, 2017

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If that doesn't work, try it on a different computer.

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I can help you with you Coby 610 mp3 player.

When the firmware inside the Coby 610 becomes corrupt, it doesn't communicate with your computer properly, so your computer can't see it.

Replacing the firmware in your mp3 player should have it working like new again.

Please try these steps to fix your Coby MP-610 MP3 Player.

I hope that helps.
___________________________
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I think maybe it isnt connected to the computer corectly because it should go to the connected screen. try hooking it into the main USB ports.

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this means the driver isnt installed for the device.
first, try plugging it in, then goto my computer and look for 'removable device' that is where you will access the mp3's.
If all else fails, google 'nextar mp3 player driver'
good luck :D

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that means u need a update

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Try a different USB port if you have one.

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I finally got a hold of the people at IRiver. They said that you can try a manual reformat if you have the right firmware update. Unfortunately, I do not so they said... "Sorry, there's nothing else we can do. Good luck with that."

If you want to try the reformat, push the Navi/Menu button to the left and hold it down until you get the General menu. At the bottom of that list is the format option. Just know that in formatting, you'll lose everything on the player. Once you've done that, you can try redoing it again. It should work. Good luck.

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