Question about Norton AntiVirus 2004 (0003764823191)
You need the Norton Removal Tool from Symantec. Follow this link http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Posted on Jun 25, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Start ->run -> type cmd -> type attrib -r -a -s -h *.* and press enter.
What this basically does is removes the read only, archive, system and hidden file attributes on the files so that the virus or the container of virus will be shown.
Within the command prompt you will run the delete command to delete these suspicious files as the are shown up, example type del Autorun.inf or del New Folder.exe.
When you have finished doing that unplug your flash drive, update your anti-virus and scan your entire system.
Last but not least plug back your flashdrive into your computer and scan it with your anti-virus.
Viruses on flash drives are usually spread because windows has the Autorun feature set automatically run by default and this needs to be disabled.
Here is the easiest and fastest way by far to disable the autorun feature.
Download Disable_autorun.reg registry key.
Click Save to your computer ->Rigt click on file -> click run
Click Yes to confirm addition to the registry
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hope this helps
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