Question about Creative Labs Zen Touch MP3 Player

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Zen Plus V - No Power, No Recognition from any source

I bought a new Zen V Plus.

When I first plugged it into a Vista laptop, the Player DID Come on for a short while. Blue digital txt on player read "creative" etc.

Since then, nothing whatsoever. No power, no sign on either XP or Vista PC. I'm aware there is a problem with Drivers/Firmware/Vista, but the PC's themselves do not register the connection of the player at all. I think the phrase is "Brick"?

Is there any way that this is NOT a fatal flaw with the player itself, considering:
(a) The notorious problems with operating systems recognising the Zen V Plus and
(b) The fact that - however briefly - it did turn on initially?

I'd be delighted for any help whatsoever. And very appreciative. Again, even Control Panel/Device Manager/Portable Devices does not register the existence of the plugged in Player.

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  • ohwell2 Oct 26, 2008

    I leave it plugged in and occasionally the computer will recognize it for a few seconds then it's lost. It won't charge or turn on. I have 2 that are doing the same thing. Tried different USB ports and cords no luck. Did get it up briefly and tried to update software but I already have the most current version. I bought 2 of them a year ago for my kids and they are both doing this??

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  • 92 Answers

I would think that their is a firmware update that can fix that....i would check out this article...very useful tips for future incidents as well.

Posted on Jun 27, 2008

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Posted on Jan 02, 2017

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1 Answer

I need a program for the Zen V Plus that works with Windows Vista. I loaded a disc that was for xp and of course it does not work on my pc


Hello,

Go to the Creative site for Vista software. The Zen V Plus support is available with next link:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

When downloading with the computer having Vista, the matching software will automatically show up for that Operating System. You can scroll down on the support page for changing manually the OS. When the screen does not show Vista downloads, select and SUBMIT for selecting the required Operating System (Vista 32 or 64 bit)

For software for the computer look under Application:
click 'Show Details' for more information about the software.
Media Source Player contains the utilities for main tasks.
There are also extra programs and updates when running Vista.

Mar 14, 2010 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen uploading data on windows vista


Support for the Zen V plus is on this site
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Get downwards on this page and go to Manual selection.
Next choose your language and the Operating System, in this case: Vista and SUBMIT.
The name of the application software for Vista is called:
ZNV_PCApp32_LA_6_41_10.exe

Aug 03, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen V plus has stopped working after some computer problems


go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/

Jun 17, 2009 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Zen V Plus Drive not recognized and won't charge


Try going to the control panel - hardware and delete
the Zen [ make sure your Zen is unpluged ] once delete
plug your Zen back in and see if this does the trick

Doc
>

Aug 01, 2008 | Creative Labs Zen V MP3 Player

4 Answers

ZEN V PLUS Software Installation


I happen to overlook the warning to install first the software before connecting my new ZEN V Plus to my laptop. Now, whenever I connect my ZEN V Plus to my laptop, it cannot detect the device. Could someone help me what to do? Thanks a lot.
I installed the software for the Zen...

Jun 24, 2008 | Creative Labs Zen V MP3 Player

2 Answers

Computer doesn't recognize device is plugged in.


Hi,
try aa different USB Port if your computer Has One.
Turn the power On The MPEG Player on and off when it,s Connected.
If this does,nt help.
Replace your USB lead, it is possibly broken internally, or player fault.
Mike @ Compurepair.

Feb 25, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Micro


vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

Feb 09, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

My zEn...


you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loaded



http://us.creative.com/support/downloads/

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.


Jan 24, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

In recovery mode.also switched to vista won,t read player


http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=173478

Nov 15, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen nano plus dead


try plugging it to your computer in recovery mode, this should allow you to reinstall firmware, even if the previous install failed.(Search google for zen nano plus recovery mode to find instructions.)

Aug 28, 2007 | Creative Labs Zen Nano Plus MP3 Player

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