I have a GE side by side (model PSC23NGMD) and was told during a recent GE service call to replace the water tank. I ordered one but would like to have the instructions before starting the replacement.
The current water tank has been frozen and is cracked. We have had nothing but problems with the water dispensing; ice maker works great.
please point me to the online instructions... thank you.
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Here are a couple of possible problems. Most common one is a defective water inlet valve. It is the plastic assembly at the lower back area where the house water connects to. On dispenser systems it is actually 2 valves in one unit---half lets water in to icemaker---the other half lets water dispense at door. It is electrically operated so if half goes bad , the other half can still work. If bad it needs replaced as a complete unit.
Second possible problem with some GE side by side models is they had problems with the water line in the door going to the dispenser sometime would freeze up. They came out with a heater kit that needs installed in the dispenser area to defrost the water line. Call GE service with your model number and they may be able to tell you if you need that kit installed.
Turn the water off, find the leak and the model number of your refrigerator. Use the model number to search for a replacement water tank or water coil depending on what your model uses. If the water control valve does not leak you can turn the water back on until the water tank is replaced if the wires going to the water dispenser are disconnected. Just prepare for some water to spill once you begin removal of the water tank. This will allow ice to be made without causing water to pour out onto your floor while you wait for parts. It is really important to have the model number because without it the parts department will not be able to find one without it and internet parts view is not possible without the model number found around the fresh food section door frame. Have you located where the leak is? Is it something other that the water tank causing the leaking water? There are many types of GE Monograms and different part numbers for different models. Can you post the model; number here on Fixya? Let me know if I can help you and I will be glad to give you the part number. Or click here and enter your model number=> Point and Click Appliance Repair I'm here if you need me, Thanks Sea Breeze
Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.
To eliminate these freezing issues , install kit WR49X10045. Follow the instructions included in the kit.
Damper door broken G.E artica:
Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.
Replace damper door assy , with new damper door kit WR17X11508.
To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.
well i dont know if you still need help or you already solve it. when i repl repl the ice maker it works on all GE'S you probalbly bought part #wr30x10061 right that is all you need some older model have diferent ice maker that were mechanical this is an electrocnic ice maker is ok if you just repl it just use the extension if you need to coonect the wire harness