Question about HP PSC 2210 All-In-One InkJet Printer

5 Answers

HP psc 2210 all-in-one printer

My hp 2210 keeps saying to remove and check cartridge. I have pulled the plug and cleaned the cartridges. Plugged it back in and it keeps telling me to remove and check cartridges. The four lights all come on and are blinking. What can I do? rklus@srt.com

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  • rklus Jun 26, 2008

    That didn't help

  • rklus Jun 26, 2008

    I still cannot get it to stop giving the message.

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5 Answers

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Nice one im a little bit late 4 my sys is damm slow.....But try this
1) while the printer is on, remove the catridges
2)put a tissue paper in a little drop of water then clean the ink nuzzle i.e thos spots where d ink usually come out from the ink.
3)use yr tooth brush n dip a little bit in say a menthylated spirit or rather a fuel then use it to clean the catrideg head that is in d printer this time.
4)insert yr ink back
5)put off the printer
6)put it back on
?? if it doesnt work then
u need to use a friends ink that has a similar printer to replace it just to b sure the actual problem. if it does the same thing then

the catridge head is bad or most times logic board too could cause such problems
hope this helps
thank u

Posted on Jun 26, 2008

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Remove the cartridges and clean the copper contacts with alcohol.

Click Here for many more suggestions.

Posted on Jun 26, 2008

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If the printer doesn't recognize the ink cartridges after several uninstalling and re installation. chances are the cartridges might be defective. try to have it replaced by HP or the store where you got. but make sure as well that when you install the cartridges, make sure it latches in and clicks. Best I got! Thanks for using fixya!!

Posted on Jun 26, 2008

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This one:

"Verify that the unit is switched on.
Remove the power cable from the back of the machine. Wait 30 seconds. Press and hold the POWER button on the front panel.
Reinsert the power cable in the backside of the unit.
Print a test page. If the problem persists, replace the cartridge.
What causes these symptoms?
These printers have a cartridge check feature. If it detects cartridge contact problems such as dirt, dust or oil on a contact, it will give warnings so the user can correct them by properly seating the cartridge and/or cleaning the contacts. When a problem is detected, a software 'flag" is set within the printer that should be reset when the user corrects the contact problem. Due to a firmware error, the 'flag' does not reset until the power is cycled to the printer and repeated warnings are delivered. Power cycling resets the 'flag' and eliminates the warnings.
Hope that helps........

Posted on Jun 26, 2008

  • Mark Gil
    Mark Gil Jun 26, 2008

    This problem is really common with HP's multi function printers and you can try using the updated driver from them if it doesn't fix the problem you need to have it replace..



    Good luck.....

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Hi,

hold down the "Setup" button while pressing the "Options" button and the message will go away

Posted on Jun 26, 2008

  • Priya darshan Jun 26, 2008

    If you still face the problem then the only solution is to replace it with new HP cartridges.

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After installing a new blck cratridge in my HP PSC 2210 all-in-one, I keep getting message to align cartridges over & over even though I have aligned the cartridges.


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HP 6110 check cartridge error won't clear with new cartridges. Anyone know how to fix this?


Hi,

You could try this way first as its a lot quicker and easier than the official steps from HP:

Just hold down the ENTER button and then press the MENU button. There will be a series of 3 fast, high beeps. Then everything resists and is a-okay. Both problems go away.

OR The HP way as listed below:

The ink cartridge-related error messages may occur due to one
of the following reasons:

* The ink cartridge does not make a proper electrical contact
* The cartridge is bad or wrong
* The cartridge is remanufactured or refilled

To resolve the error, follow these steps:

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Even if the cartridge is new, follow these steps to clean the print
cartridge contacts. Print cartridges have a substance on the contacts
to keep them from corroding during storage that may cause poor
electrical contact between the print carriage and the print cartridge.

1. Verify that the product is turned on.

NOTE: If the HP product is not turned on, you will not be able to
remove the print cartridges.

2. Open the top cover or the cartridge access door in one of the
following ways:

* Pull the control panel forward and then lift the top section
toward the back.
* Open the access door on the left or right of the unit. This door
may be located under the scanner glass lid on some flatbed
products.
* On many flatbed products, you raise the front center section of
the unit to access the print cartridges.
* Raise the cartridge access door on the front of the product.

3. After the print carriage stops moving, unplug the power cord. You
must unplug the power cord to prevent the print carriage from
moving.

4. Remove both print cartridges.

5. Verify that the part number on the cartridge is the correct part
number for the all-in-one and that the carriage is not blocked
preventing the cartridges from moving. Visit the following HP Web
site for a cartridge compatibility chart.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00586

6. The electrical contacts of the print cartridge are coated with a
thin layer of grease to protect them from oxidation. This grease
may inhibit the electrical connection and should be removed. Using
a cotton swab or cloth lightly moistened with distilled, filtered,
or bottled water, clean the electrical contacts of the cartridge.
This usually occurs with a new ink cartridge, but may also occur
with an older cartridge.

NOTE: When an all-in-one is used frequently for black and white
printing but infrequently for color printing (for example,
an all-in-one that is used primarily as a fax machine), the
color cartridge will still eventually fail and need to be
replaced. The pins in the print carriage can cause dents
on the contact points of the color cartridge over time
(usually between six and twelve months).

7. Wipe the contacts with a dry, cotton cloth.
8. Reinsert the cartridges and lock them in place.
9. Close the top cover or access door and plug in the power cord.
10. If the error persists, repeat these steps. If further cleaning
fails to resolve the error, proceed to "Step two: Clean the
print carriage contacts" section.

Step two: Clean the print carriage contacts

Have the following materials available to clean the print carriage
contacts:

* Cotton swabs or any soft material that will not come apart or leave
fibers (for example, a scrap piece of clean cotton cloth).
* Distilled, filtered, or bottled water (tap water may contain
contaminants that can damage the print cartridges).

CAUTION: Be careful not to get ink on hands or clothing.

To clean the cartridge contacts inside the product, follow these steps:

1. Turn on the unit.
2. Open the top cover or cartridge access door.
3. After the print carriage stops moving, unplug the power cord.
4. Remove both print cartridges.
5. Using a cotton swab or cloth lightly moistened with distilled,
filtered, or bottled water, clean the electrical contacts of the
print carriage.
6. On models equipped with locking latches, lower the latches.
7. Wait five to ten minutes for the contacts to dry and then plug in
the power cord. The unit will begin to reinitialize. Wait until
the process is complete before proceeding.
8. Reinsert the print cartridges when prompted and then close the top
cover or access door.
9. If the message recurs, replace the print cartridge indicated by the
message.

* If you are using refilled or remanufactured cartridges or non-HP
cartridges, replace them with new HP cartridges. HP cannot
guarantee that refilled or non-HP cartridges will function
correctly in HP products.


10. If the problem still exists, replace both print cartridges. Since
the cartridges are electronically connected through the printed
circuit board, the cartridge not indicated in the message might be
the causing the failure.

If the issue still persists, please click on the link below and install
the firmware update:

ftp://ftp.hp.com/pub/softlib/software3/COL4415/oj-14700-3/HpAiOFWUpdate2_2.exe

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete address
is displayed in the Address box.

1. Download the file "HpAiOFWUpdate2_2.exe" to a local hard drive. Make
note where (in which folder) the file gets copied.
2. The hp all-in-one software for the OfficeJet 6100 series must be
installed on your PC before installing this firmware update. The
OfficeJet 6100 series must also be connected to your PC and turned on
before proceeding.
3. Locate the file "HpAiOFWUpdate2_2" on your hard drive and
double-click the file to install the firmware update.


This should resolve the issue. If you need further assistance, please
reply to this message and we will be happy to assist you further.

You may receive an e-mail survey regarding your e-mail support
experience. We would appreciate your feedback.

Please visit our Owner Services Web site for details on keeping your HP
and Compaq products up and running.

http://www.hp.com/home/ownerservices

I hope this helps

Mike

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1 Answer

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I also have the same problem , i own HP 2410 , you have 2 options , one of them is of course get some new cartridge ,the other option is take a couple of Q tips ,get some A/V HEAD cleaning solution , remove both cartridge , and apply a wet QTIP where the cartridges make contact , looks like Gold dots ,do a nice cleaning (also cartridge contact ) put them back on and lets hope it works.

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