Question about Office Equipment & Supplies
Worked at it again this am and managed to remove the tray and toner .
This allowed removal of the jambed paper .
Fired it up and it now prints a ok .
Maybe it was just the way we were grabbing the tray and the toner
it appears like you have to release the tray and the toner and lift them both up slightly
prior to pulling them out .
I could not understand why we could not pull the paper out since about 1 inch was protruding but could not be budged.
It"s working fine now .
Posted on Jun 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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