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My Computer does not recognize my TomTom - Tomtom ONE GPS Receiver

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Hi Ulman!
It seems like there are possible reasons why it not detected, since you did not post what is the error that you are getting. I suggest that you visit this link and try the possible work arounds for your concern.

Posted on Jun 25, 2008

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Check out this site

http://www.tomtom.com/support/

Posted on Jun 25, 2008

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What software operating system are you running?

Posted on Jun 25, 2008

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1 Answer

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There could be a problem with the cord. You may need to replace it.

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I found a toll free number for TomTom, called and actually got a real person. My computer recognized the TomTom (TomTom home was version 7. something); my TomTom unit had software that was too old and it did not recognize the TomTom home. Catherine in tech support sent me a download to update the software and it worked. Thanks for getting back to me. I am attaching the link for anyone that needs to update software in their TomTom GO 300:

http://download.tomtom.com/sweet/navcore/navcore_7.162.8492.go-go300-go500.cab

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