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You should have a recovery partition, you may be giveen the option to use it by tapping F8 @ start-up .
this may help 1. Power on the machine
2. At the white ACER BIOS screen, hold the "Alt" key and press the "F10" key simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click "Restore to Factory Default Settings"
4. Click "OK" to continue
5. From here, the eRecovery process will update all the data on the C: drive and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press "OK" to reboot unit
ONE THING HOWEVER Karl, to work on this All-In-One you need to wear an ESD wrist strap, and have it's alligator clip connected to a good ground source. This is just like working on a LAPTOP computer, NOT a desktop.
Check the temperature of the CPU in Bios. It is probably higher than the Safe temperature and it gets into shut down mode to protect itself.
Open it, detach the cooler from the CPU and clean it, detach the CPU from the socket, clean the paste from the top, put a new one, clean the socket and put everything back. It should work perfectly.
If you need further assistance, just leave a comment.