Question about Xerox Phaser 8560MFP Laser Printer

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Paper jams in front.

The printer when i first looked at it said it was missing the maintenace kit. So i checked the maintenance pivot assembly and its good. I also made sure that i was using the right maintenace kit and i was. Now the printer will jam every 20 pages or so in the front access door. I clear it and it prints fine for a few more pages. I also cleaned the pickup rollers and they look fine and they are doing there job by getting the paper up into the front assembly. is there something else that usually goes wrong with these?

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Check paper size settings,(drawer, driver ,microsoft word).
The maintanance kit can run dry.
Try using manual feed tray, if it jams here it is not the main tray at fault.
Try checking the usage profile printout, it will give clues as to the reason for the jam

Posted on Jul 05, 2008

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Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.


No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

Jan 07, 2013 | HP LaserJet 9050 Printer

1 Answer

Paper Jam at exit holder


Hi jam_es_2001:
The roller in the maintenace kit applies a thin layer of oil to the image drum. When the image is applied to the drum the oi prevents the image from sticking. The cleaning blade cleans the drum after the image is applied to paper. After the image is applied to the paper the drum is cleaned by the cleaning blade and new oil is applied to the drum for the next image. Check the roller in maintence kit to see if it is dry, if it is replace the maintenance kit.

Hope this helps

Jul 16, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Ink is sticking to the drum of my 8400, how can it be cleaned, and not happen again? This is causing paper jams.


Pull the maintence kit and look in the hole. If your printhead maintenance pivot plate (that the maintenance kit hangs on) is white, it needs to be repalced. It's probably cracked and flexing, not lubricating the drum properly. At the same time, the DM camshaft should probably be replaced. The cams crack on the thin side and rotate on the shaft, causing the maintenance process to malfunction.

Jul 07, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Print Quality Problem


Hi jepeto997:
Try these steps.
Check for and remove any media, jammed
paper, or debris found in the printers exit
path.
2. Did this correct the problem?
Complete. Go to Step 2.
2 1. Clean the maintenance kit wiper blade or
replace the maintenance kit.
2. Did this correct the problem?
Complete. Go to Step 3.
3 1. Check the exit area, exit frame, the
preheater, maintenance kit, and the
printhead (including the paper release blade)
to see if there is anything touching the drum
assembly.
2. Reseat any printer component interfering or
touching the drum assembly.
If there are streaks on the front side only of a
2-sided print, the preheater may be scraping
ink off the print.
2. Look for ink shavings along the streaks on
the printed paper.
3. Clean the preheater using the Control Panel
Remove Print Smears function.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Possible weak or missing jet. Print the weak/
missing jet test print from the Control Panel,
see "Weak/Missing Jet" on page 5-33.
2. Did this correct the problem?
Complete. Go to Step 6.
6 1. Possible discolored jet. Print the solid fill test
print, see "Black, Red, Green, Blue, Cyan,
Magenta, and Yellow Solid Fills" on
page 5-40.
2. Did this correct the problem?
Complete. Go to Step 7.
7 1. The X-axis drive is not functioning correctly.
If the X-Axis Drive does not move the
printhead smoothly and evenly during
printing, vertical lines appear on the print.
For information about X-Axis Drive
problems, see "White Stripes (Pinstripes)"
on page 5-30.
2. Did this correct the problem?
Complete. Go to Step 8.
8 1. Smears on a duplex print can be caused by
the paper preheater operating at a
temperature that is too high or debris is in
the duplex roller or duplex paper path
guides.
2. Run the service diagnostics Duplex Path
test to check the paper preheater’s
temperature.
3. Is the operating temperature within the
correct value range?
the paper preheater operating at a
temperature that is too high or debris is in
the duplex roller or duplex paper path
guides.
2. Run the service diagnostics Duplex Path
test to check the paper preheater’s
temperature.
3. Is the operating temperature within the
correct value range?
Replace the
preheater.
Replace the
electronics
module
Hope this helps
3. Clean the paper release blade.
4. Did this correct the problem?

May 20, 2009 | Xerox Phaser 8560N Laser Printer

1 Answer

Workcentre c2424 System error 07,007.40:452 problem. please wait???


That has to do with the process drive motor assembly. The gears may have jumped, It is located on the right side of the machine toward the front, A motor assembly , with several white gears. There are 2 holes you have to use paper clips to align the gears and an arrow on the bottom to align.
The maintenance kit plate may be binding also. That is what the maintenance lit sits on and pivots up and down. Black plastic.

Mar 02, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

Phaser 8560 smudging problem


previous image on a copy are from two things
1-the blanking lamps that erase the image from the drum from the previous copy, and making it ready for the next image is bad

2- the fuser roller is bad and retaining the image on it.

Oct 08, 2008 | Xerox Phaser 8560MFP Laser Printer

1 Answer

8550DP Maintenance Kit


First of all make sure it is the right kit. The part numbers for teh 8550 and 2424 are very close, one ends in 675 the other in 657, so they have been known to be mixed up.
then here is the documentation..

Problem:
The machine displays the Replace Maintenance Kit after the Maintenance Kit has been replaced.
Cause:
There may two causes for this issue.
  1. The machine does not recognize that the Maintenance Kit was removed. This would likely be caused by a defective Drum Maintenance Pivot Plate.
  2. The machine corrupts the CRUM on the new Maintenance Kit. This may be caused by a defective Drum Maintenance Pivot Plate or IO Board.
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix.
  1. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message does not change to "Maintenance Kit Missing," replace the Drum Maintenance Pivot Plate and install a new Maintenance Kit.
  2. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message changes to "Maintenance Kit Missing," replace the IO Board and then install a different NEW Maintenance Kit. If the problem persists, replace the Drum Maintenance Pivot Plate and install a different NEW Maintenance Kit.

Apr 18, 2008 | Xerox Phaser 8550DP Printer

2 Answers

Maintanance kit replace


Problem:
The machine displays the Replace Maintenance Kit after the Maintenance Kit has been replaced.
Cause:
There may two causes for this issue.
  1. The machine does not recognize that the Maintenance Kit was removed. This would likely be caused by a defective Drum Maintenance Pivot Plate.
  2. The machine corrupts the CRUM on the new Maintenance Kit. This may be caused by a defective Drum Maintenance Pivot Plate or IO Board.
Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix.
  1. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message does not change to "Maintenance Kit Missing," replace the Drum Maintenance Pivot Plate and install a new Maintenance Kit.
  2. While the Replace Maintenance Kit message is displayed, remove the Maintenance Kit. If the displayed message changes to "Maintenance Kit Missing," replace the IO Board and then install a different NEW Maintenance Kit. If the problem persists, replace the Drum Maintenance Pivot Plate and install a different NEW Maintenance Kit.
ETI v1.3.20.0 610606.Replace Maintenance Kit Message after it Has Been Replaced 2007-11-18 21:37:39

Mar 30, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Paper will stuk in meddle printing


Probably the page count of your printer exceeds 100k pages. Maybe u will have to change the maintenance kit of your printer. This printer have no HP original maintenace kit, but u can buy the parts one by one.

Fusing assembly
separation pad
feed rooler

Good luck

Dec 15, 2007 | HP LaserJet 1100 Printer

3 Answers

Phaser 8400


The 8400 has a known issue with the plastic that was used for the tilt mechanism on the oiling roller. If you look inside where the cartridge is removed you should see a crack that opens when pressure is applied. The high heat causes this unit to crack. You need that part. Or some good super glue. I have fixed 3 of my 8400's with this same issue.

Good Luck

Nov 27, 2007 | Xerox Phaser 8400 Laser Printer

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