Question about Microsoft Zune JS8-00001 Digital Media Player

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Microsoft Windows Doesn't Recognize??

I downloaded the software for my Zune 4GB and everything was fine, but when I plugged in the usb to sync, it said that there was a malfunction in my device, and Windows doesn't recognize it. Why? What do I do now??

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  • Anonymous Dec 25, 2008

    I do ve the same problem when i tried to plug in it says device not in sync

  • Anonymous Dec 27, 2008

    I bought this zen...bt it wont recognize on my computer...And Windows media player wont shw it...it will juzt show Some MTP device ********....plz i need help 2day

  • jess48838 Jan 11, 2009

    I d/l the software for zune and my zune would sync with it at first, but now all of a sudden the computer says USB device not recognized and it won't read it. Help?

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I had to restart my pc and download the software 3 times before i could start using my zune. I hope it works for you. If not check to see if your pc meets the requirements for the zune.

Posted on Oct 04, 2008

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