It is possible that there may still be a small piece of paper blocking or lodged in the exit sensor area. It is also possible that when removing the jammed paper that the sensor arm became dislodged and thus creating a false jam code.
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kindly check it what shows in the display:
"paperjam 0" , its related to pick up roller related problem.
"paperjam 1", its related to cartridge unit, kindly re inserted the cartridge.
"paperjam 2", its related fuser unit, kindly open the rear cover of printer, ther you can see the fuser unit. check the one liver from fuser unit to HVPS .
kindly check all these things and contact
That is a repeated uncleared jam in the paper transport. You may have a piece of paper wrapted in the fuser that you cant see, or one of the sensors on the transport between the paper feed and fuser are dirty.
You can try entering doagnostics, you press P * C * or # * C*, that will put the machine in diagnostics. Then press 14, then enter 1 then press enter. That will reset the machine, If the 14 routene doesnt work look for an uncleared jam or clean sensors.
Here is what it says.
H5 01 Content 5-time continuous POD1 not-reaching
Detail 5-time continuous POD1 not-reaching
Cause A fusing section jam is not properly
removed. (Jam paper remains.)
POD1 sensor trouble, or harness
Improper installation of fusing unit
Check jam paper in the fusing section.
Check POD1 sensor harness, and
check the fusing unit installation.
Use SIM14 to cancel the trouble
It could be a few different reasons the printer is jamming.
The pickup rollers could be worn;
There could be an obstruction in the paper path
the fuser could be bad
It all depends really on where the unit is jamming (Ie where you have to take the paper out from)
If the copier starts to work, and then gets an error but no paper travels into the unit the pickup rollers are the likely culprit.
If the paper stops somewhere in the middle of the copier, then an obstruction within the paper path must exist or some other internal failure.
IF the paper jams at or in the fuser then yes the fuser is the problem.
Hopefully this helps and feel free to add another comment with more info or questions :)
Cause The fusing JAM is not completely removed. (Jam paper remains.) Fusing unit installation failure Check and remedy: Check for jam paper in the fusing section. (paper winding, etc.) Check fusing unit installation. Check the jam sensors in the fuser.
I found that the little plastic hinge guide that supports/aligns the scanning area with the printer (stage 4 on the internal paper jam problem) was misaligned. I just removed it and the printer now works OK
No worn picker cause it is getting past paper rego area and stopping at the fuser.Check to see if bottom fuser roller (orange rubber one under metal one) is wrincled or the plastic coating is coming off to the side
If not then one of the paper path switchs is sticking sometimes down and not springing back (common) when paper has exited area.there is 3 or 4