Question about Creative Labs ZEN SLEEK MP3 Player

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Creative zen v plus 2GB

The screen on my zen began to get darker and darker and now i cant see anything on it at all. Is there any way to fix this without having to get it swaped with a new one. Also i cant seem to find a contact number for Creative. If anyone has it that would be a great help. =) .

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  • 250 Answers

Hi kandyfloss33,

Unfortunately this sounds like an issue that you would need to contact the manufactuer about. Creative's number is 1-800-998-1000.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 25, 2008

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1 Answer

Zen v plus 2gb - i reduced the contrast to 0 level and i cant read anything on the screen to bring it back to any other level..wht should i do now


There should be a detailed user guide on your Installation and Applications CD you had together with your device. Try to find the steps for adjusting contrast step by step while listening the sequence of pressing buttons in the manual. If it isn't succesful or you have not it, try to make reset of your item. Here is a picture where is the reset button:

gylacz_2.jpg
Good luck, thanks
gylacz

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its a mother.... try to fix it in customer service

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just goto the creative labs website and look up the support site and download the software for it

Sep 20, 2009 | Creative Labs ZEN V Plus MP3 Player

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I have a creative Zen 2GB & when I turn it on it has to rebuild libraies and then once that is complete it freezes on the one song & I cant turn it on or off


Ok just fixed mine by pushing pin into reset hole. Hold play button turn zen v back on format player. yes you will lose your data but its better than buying a new mp3 player. download zen firmware update plug player in and update. This problem is caused by a corrupted file so the only way to fix it is full formate.

Sep 14, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen V plus has stopped working after some computer problems


go to Creative webiste and download the software for the Zen, then restore your zen with new software.
Here is a link to the Creative website:
http://www.creative.com/products/mp3/

Jun 17, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN V plus


It is definitely NOT cost-effective to repair it. Ask your local Geek Squad if they are willing - probably no - minimum $250. If you live in Philadelphia or another major metro, see if they have Mp3 repair servicemen - most places do not because the actual builders/info is in Korean, Japanese, etc, and b/c it is less expensive to replace than to repair.

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My screen is all blury


You should be able to adjust the brightness by going to Main Menu -> System -> Display Settings
also see what the contrast is

Nov 07, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN V PLUS CAN'T SEE ANYTHING JUST A BLANK SCREEN


Check this link out: http://us.creative.com/support/warranty/ This would be your best bet as they would most likely replace the LCD at no cost. Good luck.

Sep 08, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

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Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

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