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I purchased Norton through BT on a monthly basis and I got HomeHub and it installed fine. I had to do a Factory reset on computer to clear Trojans and delete problems with uninstalled programs but when I go to do re-install Norton via E-Mail message from BT the program won't load. Have I buggered up my Norton install?

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Dear Sir,

Generally, if Norton is installed once & uninstalled. It won't allow you to install again. Simple solution is to get the Norton Complete Remover from Norton website available as a free program to tackle these type of situation.

After you run the complete uninstaller, you can once again install norton your system.

Check on Norton website or else write to me, I will give you the link to download from..

Posted on Jun 25, 2008

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Hi, I have a HP Pavillion a1253w and it will not boot it started with some bug that got around my norton I reinstalled norton but then it stopped going past windows boot screen, now it will not shut down...


Hi inick798...

To remove a virus,trojan,worm,etc from your computer...do it the EASY way...let someone else do it for you.
Start your computer, as the computer is starting keep tapping the F8 Key.
This will start the computer in the Safe Mode.
Once in the safe mode go to the following webage below and download,install, and run Microsoft Safety Scanner for FREE.
Once you run the Microsoft Safety Scanner (it may take quite a while depending on the size of your hard drive) it will remove all the virus's,trojans,worms,etc it finds, if it does not completely remove them all you will be given a chance to chat with a Microsoft Professional thru a pop open window and he will take control of your computer (with your permission) and finish removing all the rest of the virus's, trojans, or worms that are on your computer for FREE!! Can't beat FREE!!
Please take time to rate me

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Can i put a Internet dongle on my home PC and connect to the Internet i don't have a bt line.


If you have a wireless router then yes you can use a wifi dongle. The only reason BT users can is that BT comes with a free wireless router (bt homehub) Max

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How do I upgrade my evesham computer 512 ram card to 1GB. Serial no. WO00980373. Also what type of wireless adaptor is best. I have a BT Homehub V1.5


Just add an identical stick in the slot next to it then you have 2x512mb, find your motherboard model to see what type of ram it takes as WO00980373 brings upno answer it may be ddr or ddr2 ram and you must get the right speed eg 400mhz 533mhz.BT Home hub is fine ..if it works why replace.

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Bt home hub setup download


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I purchase norton360 about two months ago.the program is not working.


uninstall norton 360, then restart, then run the norton app removal tool you download from :

http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml

then restart and if you insist on using 360 install again

Dec 11, 2008 | PC Desktops

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Disabling norton anti virus from my pc


You need to run the Norton removal tool

Just go here http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

click on the version you need to remove, folow the instructions on your screen and you should be good to go

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Aug 21, 2008 | Packard Bell PC Desktops

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I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

1 Answer

I have Norton antivirus on me PC .My hardrive crashed and need a new one .It was purchased new Feb'08 and joined Norton April'08 (when trial period expired). Can I transfer my subscription to new hardrive?...


Sure, you are entitled to 12 months usage, no matter if you change computer or disk.

All you need is the installation key provided from Norton and the link to Norton download, to download and install onto the new hard drive.
Usually Norton send this detail to email.
If you have lost this information contact Symantech and provide details used for purchase, they will give you instructions on what to do to validate and use the remaining time for your license.

Here is Symantech contact for UK only

Proceeding from here you can find contact for other countries

Regards

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1 Answer

I have upgraded from Norton internet security suite 2005 to the 2008 edition. My computer keeps freezing up and crashing. I have uninstalled and re-installed the program to no avail. Norton also keeps...


Trojans can be tough to get rid of, the best solution is to reinstall Windows xp, then try installing norton again. Reinstalling windows will rid your computer of whatever program or cookie that contains the trojan. Then norton should take over and keep these forms of malware at bay.

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