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I purchased Norton through BT on a monthly basis and I got HomeHub and it installed fine. I had to do a Factory reset on computer to clear Trojans and delete problems with uninstalled programs but when I go to do re-install Norton via E-Mail message from BT the program won't load. Have I buggered up my Norton install?

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Dear Sir,

Generally, if Norton is installed once & uninstalled. It won't allow you to install again. Simple solution is to get the Norton Complete Remover from Norton website available as a free program to tackle these type of situation.

After you run the complete uninstaller, you can once again install norton your system.

Check on Norton website or else write to me, I will give you the link to download from..

Posted on Jun 25, 2008

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