Question about Dell Latitude Cp, Cpi, Cpx, C600, C800, Inspiron 3800 8000 4000 601212 CD-ROM Drive

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Start up problem

While operating the norton virus program poped up recomending new updated to be installed , I o OKed this and then ashut down was required to complete. i again Akes and the cp shut down and restarted but only to the sky blue screen " WELCOME" . this stays for about 4-5 secs and the cp shuts off and restarts to the smae position. How do I get it to continue. It was working fine untill the norton up date

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Try to start ur computer in safe mode....den u uninstall nortan and install a new one later...

Posted on Mar 21, 2009

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Here after if you are getting the message means please ignore it,because once in a week that you can run the liveupdate and thats enough...

Posted on Mar 18, 2009

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1 Answer

How to uninstall previous free version...new purchased copy wont install til removed?


click start control panel add or remove programs or uninstall a program this may vary depending on your operating system scroll to see if the program is listed select uninstall or it might have its own uninstaller

click start all programs look for program select it and see if it has the uninstall capability

hope this helps

Sep 25, 2012 | Norton Antivirus Norton 360 V6 Security...

1 Answer

I can't seem to install my latest norton 360 all in one internet security.I have uninstalled the last one one and put the latest cd into the discdriver ,but it does not run and nothing is coming up on...


:Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer:
Close all open programs:

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jul 06, 2011 | HP CD Drives

2 Answers

The cd door on my dell computer model #: IN1910N keeps poping open. everytime i turn on computer it opens. then i close it and wont stop poping open


make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
also
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
only do the registry check if you cant see the drive/s in windows explorer/my computer
or it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

dont forget to vote

Feb 25, 2011 | Dell CD Drives

2 Answers

I have loaded Norton 360 version 3 on three different PCs and in all of them the cd drive does not work and has disappeared. How can I fix this problem?


I had the same problem and apparently Norton saw fit to add a fix on their support site. Go to the Help & Support link at the upper right corner of your Norton screen. Go to Get Support. Click the Support Resources link at the lower left of the screen. In the search field type "Norton 360 Version 3.0 does not recognize the CD or DVD drive when you start Backup". It will bring up several choices for problems but the upper choice should be an exact match for what you entered. This will take you to a step-by-step solution to downloading GEAR software which when installed, resolved my issue. It did not require a restart though like the instructions indicated. Both my drives were recognized immediately. Hope you have the same success!

Nov 01, 2009 | E-Machines emachines (emachinees) CD-ROM...

2 Answers

Firmware updates


Hello there:
i would suggest to go to the toshiba website or the maker of the drive and search for the updates from there if nothing is found
download radarsync free versioon and run the free scan and upon the results of the scan you will see the device that you are needing the update for now just select details now look above this and you will see history and it will show you the current version available
now just select the operating system that you are using and select download or install update it may ask you if you want to create a restore point this is up to you next after this is done than there will be a setup program that is showing or a link to it go to it and select the setup and it wil install from there , ok?
not too hard seems like a lot of things to do but is not really too hard
hopethat this is verry helpfull
best regards michael

Oct 25, 2009 | CD Drives

1 Answer

I have loaded norton 360 3.0 onto my laptopnow it will not load cds onto my e/m e625


I hope this will be useful to anyone with driver problems for atapi as i found myself in a pickle with one of their cd roms yellow triangle etc. the problem is with the atapi drivers not being recognised- code 19 and when you update the drivers you ll be told their up to date= no fix. why this happens is antivirus programs can alter the drivers for roms in THE REGISTRY, you may have recently instaled norton 360 for example as did I which knackerd mine.

a genuine microsoft fix.

This is how you fix it for good go to google search engine TYPE IN the following numbers - 314060

you will see a link for - http://support.microsoft.com/kb/314060

go to this page -scroll down it and you,ll see 2 icons men with spanners one is a patch for vista the other for xp .

download the patch for XP even if you have vista as the vista patch wont work when downloaded you can run the fix which will need a computer restart. once restarted your computer will recognise your cd rom again.

who,s the daddy! also try for other drives

Oct 15, 2009 | E-Machines emachines (emachinees) CD-ROM...

2 Answers

Computer freezes, won't let me do a restore system either.


Restart your computer and hit F8 and go under Last Known Working Configuration and that should fix problem and if not go into safe-mode and if you have bought Norton delete Norton's and reinstall

Feb 18, 2009 | HP Pavilion ZV5000, ZV6000, ZX5000 Series...

2 Answers

Tray starter and InstantWrite Control Center have stopped working!


I just read on another website that the program "Pinnacle CD/DVD Suite" is the problem. It gets installed along with Wordperfect and it needs to be un-installed. I had the same problem with the 2 pop-ups and then when I tried to put in a cd with pictures on it, my computer crashed. I have just un-installed the Pinnacle CD/DVD Suite on my computer and the messages are gone and I can run cd's again!!

Dec 24, 2007 | CD Drives

2 Answers

Recieving yahoo email on to vista OS microsoft office outlook


use norton internet security..first or create new yahoomail account and check it from there if the problem exists in the new yahoo account also then tell us......

Sep 27, 2007 | Toshiba Satellite A20 Satellite A25 Series...

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