HP LaserJet 2840 Printer Logo
Posted on Nov 30, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have all new Q39**A series cartridages in my 2840 but the printer wll not recognize them and will not print in color. When I replace the Q3972A with a new Q3962A it recognizes the cartridge and tells me to replace the other two Q39 series cartridges. Is there a fix for this so I will not have to purchase new Q3962 cartridges and waste my money use to purchase the Q3972 series ones?

1 Answer

Binesh Ellupurayil Balachandran

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 155 Answers
  • Posted on Nov 30, 2010
Binesh Ellupurayil Balachandran
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Apr 13, 2009
Answers
155
Questions
0
Helped
31875
Points
474

Clean the terminals of the cartridge. use an eraser and gently rub the terminals until the gold terminals shine. Now try the cartridge.

if the problem still persist. then you can go for replacement of the cartridge from where you purchased it. The problem is pure technical and you deserve a replacement

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

2840 laser printer only prints on right side and nothing on left side

My Color LaserJet 2840 will only print on the right side of ...

h30434.www3.hp.com > ... > Scanning / Faxing

Apr 26, 2011 - 2 posts
I have a HP Color LaserJet 2840. If I am ... My Color LaserJet 2840 will only print on the right side of the page, how can I fix this? ... If I am copying or printing from the computer, the printer will only print the right side of the page. ... something obstructing the laser scanner blocking that side of the media path.

HP 2840 printing problem ' FixYourOwnPrinter

www.fixyourownprinter.com/posts/46992
Feb 1, 2010 - ... Apr 19, 2007 at 10:57am. 0. HP Color LaserJet 2840 ... I have the same issue as above-Not printing on the left side of pages.I went threw the ...

HP Laserjet 2840, various problems ' FixYourOwnPrinter


0helpful
1answer

I installed an original Q3971A toner into the HP 2840 laser printer, However there is still a notice to install cyan catridge. Can you help please

PDF]HP Color LaserJet 2840 and 2820 All-in-One for small and ...

h10010.www1.hp.com/wwpc/.../clj2820_clj2840_bro.p...

Hewlett?PackardColour laser printing. HP Color LaserJet ... •Convert hardcopy documents into digital format for easy ... Color LaserJet 2820 All-in-One gives you high quality, ... Oth ring. Why HP. Save time. Printing a file. Printing a paper fax. Receiving a .... Install, configure and manage multiple networked ... Replace toner cartridges easily.

HP Environment: Product Safety Information - LaserJet ...


0helpful
2answers

MY HP LaserJet 2840 has a brand new Toner cartridge. Now it won't print at all and we are getting a "OPC at end of life" prompt. What does this mean?

Imaging drum reach 20,000 (black only) or 5,000 (color), replace the image drum.

Supplies life
The life of the imaging drum depends on the number of black-only or color pages that print jobs
require. Imaging-drum life is also affected each time the device calibrates because calibrating causes the imaging drum to rotate. Imaging-drum life is measured in terms of number of rotations rather than number of pages printed.
The type and length of print jobs also affects drum life. A series of short print jobs uses more drum
life than an equivalent number of pages printed in a single large job. To extend drum life, print
multiple copies of a print job at one time rather than sending the same job to the device multiple times.
The life of a print cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, black print cartridges last an average of 5,000 pages and cyan, magenta, and
yellow print cartridges last an average of 2,000 pages. High-capacity cyan, magenta, and yellow print cartridges last an average of 4,000 pages. (A typical business letter has 5% coverage.)
0helpful
1answer

We recently switched to Comcast and now our printer is not working. It says that it is on, and ready, but nothing happens when we try to print. We have an HP Color LaserJet 2840, and we use it for faxes,...

It seems that the connectivity b/w the printer and the computer is not through. Is it a wired or wireless printer? When you switched to comcast, did you made any changes to the wired connection with printer?
2helpful
1answer

Replaced black toner..now printer won't print any

In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

1helpful
2answers

HP 2840 Prints Blank Pages

Black is used on all prints. Did you pull the tape on the new cartridge?
1helpful
1answer

Hp 2840 "Replace supplies"

If one of the color cartridges runs out the machine will switch to black only mode. However, I have found no way to force it to continue printing in color mode when any one of the cartridges runs out.
Not finding what you are looking for?

115 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...