Question about GE Washing Machines

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TThe pull-push stop-start knob does not engage with the cycle selector when it is pushed in--it rotates with out engaging. The cycle selector can be rotated manually with difficulty.

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  • rdnelson Jun 25, 2008

    If it is the support ring for the push-pull start-stop knob, how do I replace it.

  • rdnelson Jun 25, 2008

    The solution does not help without more information. First, what is a support ring. Secondly, how can I replace it.

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2 Answers

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The cycle selector mechanism is faulty and needs to be replaced. You can purchase the entire mechanism at any service center. The mechanism has three screws holding it and the wires just plug in. Don't bother trying to fix the issue with that one, just replace the whole thing.

Posted on Jun 25, 2008

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I think the knob is faulty

may be a small misplacement of some some support ring

Posted on Jun 25, 2008

  • dewan nafees ahmed Jun 25, 2008

    this is just a misplacement. u can fix these problems easily when u open the panel and see what has happened. its not a difficult job i think.


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Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you will get easier access to the retainer clip. You can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

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For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

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The help that you gave me was completely wrong. The support ring was okay. I solved my problem by buying a new timer and control knobs. The teflong 'gears' were worn out so the knobs rotated freely.

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Right behind the knob, holding it in place, is a nylon/plastic retainer clip. If you pull out the knob (into the "start" position), you can use a flathead screwdriver to push the clip out. The knob then will slide easily off the metal stem. A GE replacement knob costs $9 or $10, depending on the source.

Shame on GE, but the knob is designed terribly. The part of it that engages the dial has eight, flimsy plastic teeth. At any time, four of these are supposed to engage four little slots in the dial. However, the way the knob is designed, there will be a lot of wear and tear on these plastic teeth, so they'll wear out on every single machine.

Good luck to the many people who will have this problem!

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