Question about Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

Continually scanning Once the scanner is connected, the light bar starts and moves to the end position then jams against the end. I've tried re-installing the software and asked Canon Support for help, both without any result (Canon said to take it to a service centre). I'm using XP, and had the scanner a couple of years without trouble before this started. As the machine is only £39, it's easily replaceable, but I thought I'd see of there was a simple solution first!

Posted by on

  • pb_devon Jul 14, 2008

    Hi The Comp,

    The lock was in the unlock position, and i clicked it back & forth to make sure, so it wouldn't appear to be that. However, it has now started to behave itself so maybe Fixya also solves problems in mysterious ways!

    Thanks for taking the trouble to respond.

    pb

×

2 Answers

Update...... As a result of moving all my IT equipment, I changed the USB lead, and the problem has gone away! Looks like it was nothing to do with the scanner, but a faulty connection.

Posted on Sep 23, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 111 Answers

Make sure the lock switch is in the unlocked position. The lock switch is on the bottom of the scanner. It sounds like something is preventing the scanning bar from getting to the home position. If the scanner was somehow locked with the scanning head being out of the home position, then the result would be what you describe.

Posted on Jul 09, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Keeps flashing up error and light a b c keep flashing


you either have a paper jam or the scanner module has jammed. open the printer and check the paper path for possible jams. then open the scanner lid and make sure the scanner light bar is in the home position at the end of the scanner deck and not stuck mid path.

Feb 27, 2012 | Canon Office Equipment & Supplies

1 Answer

My Visioneer 8650 flatbed scanner with auto document feed gives a message when I try to scan a document, telling me to move the switch on the bottom from the "locked" to "unlocked" position. The lock is...


Actually a very common problem. Try the following:
1. Power down then re-power up the scanner.
2. Try slightly moving scanner. Sometimes a small change works to fix.
3. Change one of your scan setting to flatbed scan (not adf). Do a test scan under this setting. This will usually kick start scanner unit to unlock.
4. Last resort, by does also work...give it a medium slap on the side, sometimes unjams the scanner light.
5. Super last resort, power down over night, it almost always works the next day. (could be that lock up is heat related to scan lamp, dont know but just a guess).
Excellent scanner, so worth the effort to try these fixes.

May 22, 2009 | Office Equipment & Supplies

1 Answer

Lexmark x4690 scanner jam


Perform a hardware test, instructions on how to do so at http://support.lexmark.com , find your printer model, and then click the how to's tab.

If no solution is found or you cannot print the page call 1-800-332-4120
Mon - Fri: 8 am - 11 pm & Sat: 10 am - 7 pm for lexmark technical support.

Apr 24, 2009 | Dell 924 All-in-One InkJet Printer

2 Answers

Scanner does not scan. It seems to be jammed, stuck.


Thanks for your interest. The problem appears to be in the hardware - so I'll
be visiting the store where it was purchased, to either fix it or replace the scanner.
Regards,
Richard

Dec 07, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Scanner bar seems stuck


You will need a torx driver and or phillips to take it apart. Just common sense and patience will get that accomplished. What you want to do then is find the cables that run from the scanner to the circuit boards, disconnect them and reconnect them. Ribbon cables need to be gently removed and be sure when replacing them you don't get any folds in them.
If the that doesn't work, then most likely the board or scan motor have failed. You may also want to look in the scanner and see if the home position sensor, which would be a U shaped sensor has popped out. The clicking is from the scan head trying to find the home ( start) position sensor and not finding it. When it works correctly it drives back until a little flag passes between the light and the photo sensor within that home sensor. Once the light is broken the scan motor shuts off and positions the lamp properly.

Mar 22, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Clicking Sound when scanning


sounds like the drive belt is missing a cog. With the curent price of scanners it most likely would be cheaper to replace it

Mar 03, 2008 | Canon CanoScan LiDE 30 Flatbed Scanner

2 Answers

Visioneer 4400 usb


rod i'm going throught the same difficulty wit mine as soon as an answer arise I'll holla back.

Jan 05, 2008 | Visioneer 4400 Flatbed Scanner

2 Answers

CanoScan 5000F - Scanner bar is stuck


hi all;
i fixed it by taking the thing apart, pushing the scanner head (the block that is stuck-- that normally moves) back to the starting position. Make sure its snug at the end, a little bit off and you'll be putting it have to take it apart and back together a second time. There's a mirco swtich in there somewhere, and you need to make sure its pressed...
reconstruct, and hey presto, a working scanner! this also worked for my epson 1250 that got stuck once.
Easy as a section of gateaux.

Oct 04, 2007 | Canon CanoScan D660U Flatbed Scanner

1 Answer

Scanner not responding to preview scan


Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

Jul 26, 2007 | Epson Expression 1640XL Flatbed Scanner

Not finding what you are looking for?
Canon CanoScan LiDE 25 Flatbed Scanner Logo

111 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1812 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...