Question about Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

Continually scanning Once the scanner is connected, the light bar starts and moves to the end position then jams against the end. I've tried re-installing the software and asked Canon Support for help, both without any result (Canon said to take it to a service centre). I'm using XP, and had the scanner a couple of years without trouble before this started. As the machine is only £39, it's easily replaceable, but I thought I'd see of there was a simple solution first!

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  • pb_devon Jul 14, 2008

    Hi The Comp,

    The lock was in the unlock position, and i clicked it back & forth to make sure, so it wouldn't appear to be that. However, it has now started to behave itself so maybe Fixya also solves problems in mysterious ways!

    Thanks for taking the trouble to respond.

    pb

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2 Answers

Update...... As a result of moving all my IT equipment, I changed the USB lead, and the problem has gone away! Looks like it was nothing to do with the scanner, but a faulty connection.

Posted on Sep 23, 2008

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Make sure the lock switch is in the unlocked position. The lock switch is on the bottom of the scanner. It sounds like something is preventing the scanning bar from getting to the home position. If the scanner was somehow locked with the scanning head being out of the home position, then the result would be what you describe.

Posted on Jul 09, 2008

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