Question about Microwave Ovens
I wonder if the service center is still using the older version magnetrons that were subject to a campaign (not a recall, mind you!) by GE?
This was a well-known issue with the GE/Samsung magnetrons.
Otherwise, unless the cooling fan is failing, your line voltage at the outlet is too high, or you are running the microwave empty or too dry, there's not a lot else that causes magnetron failure.
So for GE to replace the whole microwave is generally not viable or economical.
Your best bet is probably to contact customer service via this page.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Jun 29, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 28, 2013 | GE Advantium 120 Convection/Microwave Oven
Jul 08, 2011 | GE JVM1790 Convection / Microwave Oven
Oct 24, 2009 | GE Advantium 120 Convection/Microwave Oven
Oct 09, 2009 | Sharp R-1870 Convection/Microwave Oven
Jun 28, 2009 | GE Advantium 120 Convection/Microwave Oven
Feb 17, 2009 | GE JVM1440 Microwave Oven
Dec 22, 2008 | GE Advantium 120 Convection/Microwave Oven
Feb 25, 2017 | Microwave Ovens
64 people viewed this question
Usually answered in minutes!