I just got it and opened the sealed box yesterday.
Ipod did not sync to itunes and froze with a broked apple on the screen. I went to bust buy store and they said they can;t help me. I paid alot of money for something that is defective and I am frustrated and upset.
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Re: 60GB ipod from best buy online as refurbished
I believe that you purchased the item online (based on the title of the post) but I am confused about your listing the product "as refurbished." Best Buy stores and the BestBuy.com website do not sell refurbished iPods. We only sell new items, which I believe you item is new based on the fact that you say it was in a sealed box.
If you purchased the iPod from a Best Buy store you can get a full refund or exchange on the item within 30 days of purchase as long as you have the receipt and as long as the product is in new and resellable condition. If you purchased the product from www.BestBuy.com then you can likewise make a return within 30 days or receiving the product.
If for some reason you are past the 30 day return period, there is a one-year manufacturers warranty on iPods. Your local Best Buy store should be assisting you in having the unit sent out for service under the warranty as long as the unit is under warranty.
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Restarting your computer is often the solution when your iPod fails to sync with your iTunes music library. But if this fails, there are other troubleshooting steps to take.
Recharge your iPod via a USB cable connected to your computer or AC adapter. b> Click the help menu in iTunes and check for updates. Follow the onscreen prompts to download and install the latest version of the software. Open the new version of iTunes. Click the name of your iPod in the source list and check for updates under the summary tab to update your iPod. Attempt to sync your iPod with iTunes. Slide your iPod's hold switch to the hold position and then to off. Press and hold the menu and center buttons simultaneously until the Apple logo appears to reset your iPod. Open iTunes on your computer and reconnect your iPod to try to sync it with iTunes. Restart iPod service b> Close iTunes and make sure your iPod is disconnected from the computer. Click the 'start' button. Click 'run' if using Windows XP. Type 'services.msc' in the run box in XP and in the search box in the start menu in Windows 7 and Vista. Press 'enter.' Scroll through the list and double-click on 'iPod service.' Click the 'stop' button and leave the properties window open. Connect your iPod to the computer. Open 'my computer' or 'computer' and look for your iPod listed in the devices with removable storage section. Click the 'start' button in the iPod Service's properties window. Open iTunes to attempt to sync your iPod. Close the iPod Service's properties window once your iPod has finished syncing. Resolve "Original File could not be Found" Double-click the name of a song in the iTunes program that failed to sync to your iPod. Click 'yes' or 'locate' to the message asking you if you want to locate the file. Navigate to the folder or directory location where the song is stored on your computer. Double-click the song file to select it and add it back to iTunes. Reconnect your iPod to the computer and open iTunes to restart the syncing process. Some songs in iTunes won't copy to iPod http://support.apple.com/kb/TS1420 iPod classic Troubleshooting Assistant http://www.apple.com/support/ipod/five_rs/classic/
The iPod Touch gives users the ability to enjoy videos and music while on the go. Users can also surf the Internet on the iPod Touch. Before you can start using the iPod Touch, though, the device will need to be activated. When you activate the iPod Touch, you will register the device and sync the player with your iTunes account. Completing this process will allow you to purchase content from the pre-installed App Store and iTunes applications found on the iPod Touch.
1. Connect the Apple iPod Touch to the computer using the iPod Touch USB cord.
2. Open iTunes on the computer.
3. Click the word "iPod" underneath the "Devices" menu, located on the left part of iTunes.
4. Click the "Continue" button in the middle iTunes window. Then, click the "License Agreement" box. Click the "Continue" button once more.
5. Enter your iTunes Store account information inside the middle iTunes window. Then, click "Continue." Then, type in the requested personal information (such as name, address, etc.) to register the iPod Touch with Apple.
6. Click the "Not Now" button on the "Mobile Me" page to skip this step. Signing up for Mobile Me isn't necessary for activating the iPod Touch.
7. Select the "Set up as new iPod" option inside the middle of iTunes. Enter a name for your iPod Touch inside the text box that's in the iTunes window. Then, click "Continue."
8. Choose one of the sync settings listed in the center iTunes window. Whether you decide to manually or automatically sync your iPod Touch with iTunes is up to you--you can change this setting at any time. After you've selected a sync setting, click "Done." The iPod Touch will be activated. From here, you can add music to your iPod Touch or disconnect the player. Only disconnect the iPod Touch after you see the "OK to Disconnect" message appear at the top of iTunes.
Download iTunes. It is available online for Mac and PC at the Apple store. #
Install iTunes on your computer and open the program. #
Insert the CD you want to import into your CD/DVD drive. #
Click Import CD at the bottom right hand corner of the iTunes window. Wait for the CD to be imported. Remove the CD from the drive. #
Plug your iPod into the USB port on your computer. If iTunes isn't open the iPod will launch it for you. #
Click on the Music tab. It will show you all the music in your iTunes library. Check the box next to the music you want to put on your iPod and click Sync in the lower right hand corner of the window. #
Wait for your iPod to copy the music from your computer. When it is finished it will say 'Sync Complete.' Safely remove your iPod from your computer !
before connecting ipod to your computer, open itunes and click on the EDIT menu then PREFERENCES, then click on the DEVICES tab, check the settings that prevent ipod from syncing automatically Box and click on OK.
Now connect your ipod and wait for itunes to detect and display tour ipod, click on your ipod on the left column and CHECK Manually manage music box you will see an arrow right before the ipod icon, click on the arrow ad it should expand, select MUSIC and now UNCHECK the box of every music you want to remove from the ipod and the old ones and go back to your ipod music menu and CHECK the SYNC MUSIC box then select the SYNC PLAYLIST, GENRES, ARTIST.
PRESS SYNC now you are manually managing your ipod and syncing only the songs you want. Make sure you check the box of only the music you want to sync in your itunes library so that it will not sync all the music in your library to your ipod.
Here is the solution:
Connect iPod to your computer and open iTunes. Drag the music to your iTunes library. Select iPod in the Devices section on the left side of the iTunes window. In the main iTunes browser window, select the Music tab. Select the checkbox labeled "Sync music". You have the option to sync all songs and playlists or selected playlists. Click Apply and iTunes will begin syncing the music you've selected to your iPod.