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I'm not sure what do you mean by "your rj45". If it's a model of a router, maybe you mean that you can't get connected you smartphone to the router?
Are you sure SETTING of your phone is activated?
With setting activated, take your phone to a hotspot - site where you have free Internet connection.
If still can't connect it, probably the WiFi adapter circuit (well, anything like that) of your cell phone is failing. an you shouls check it with an authorized repair service.
Ok, that's my idea. Actually you can input a google search for
SMARTPHONE WON'T CONNECT TO INTERNET and you'll get sume return like these, to make an idea about issue
On your Kindle Go Under the setting, options, Wifi and Click your Cisco Home Network, You must First enter your Home Networks Password To be able to access it the FIRST time Only, It should Automatically Sync to your HN after that.
Go into your browser set up options and change the browser from your phone companies browser to hotspot browser, then open the phones browser and see if you can go to a web page. If not, you may have to check the router and forward the port number that the phone model requires.
Che\k in device manager if the dongle is working properly. For hat in run type "devmgmt.msc" and find the dongle and double click on it. If it says some problem try re-installing the drivers..if it says device is working properly then restart the computer and search for the wi-fi. If it still doesnt recognise take the dongle to a hot spot like a cafe and check if it can detect wifi. If it detects else were its and issue with the wifi at home..if it doesnt recognise the wifi in hotspot its an issue with the dongle.
Perhaps your network at home is open (doesn't need a network key) and the one at work has to have a network key (password) and you are not able to supply. Networks are normally protected from outside connections by the administrator that locks it up with a network key. Check with whomever set up your work network. If your home network is open, you may want to discuss with that person how to protect your home network.