Question about Curtis DVD8017 Portable DVD Player

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My Brand new never used Curtis dvd 8017

I opened it from the carton, followed instructions, plugged it in, put the dcd CD in, turned it on and nothing! The screen will not turn on, it just stays dark. 
Help!
SK

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  • 106 Answers

Give it a about 24 hours. It might need to declimatize. Also, thry charging the battery pack first and/or try turning it on with the power adapter only (battery pack off the unit). If this does nothing, they to get or borrow a voltmeter to make sure the power adapter is giving out a votage. This will troubleshoot wether it is the unit or the adapter. Let us know how it went.

Posted on Jun 25, 2008

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Hello,

The reason your player is not working could be as a result of a faulty power panel or the main board.

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From Curtis' website: "Q: Where can I purchase a replacement DVD battery?
Replacement portable DVD batteries can be purchased for $30 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of your unit and part required. "

Weigh you options....a new portable DVD player can be bought for not much more.

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Try playing Different DVDs, Second Make sure which Region Disk your playing is it Region 1 or Region 2, If your DVD player is Manufactured in USA it plays only Region 1, If its manufactured in UK it plays only Region 2, If still you face same problem Use Lens Cleaner, If still you face same problem do Reset.
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