Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative MediaSource 5

I have a Creative Labs Vision M: 60GB MP3Player. The computer recognizes it, Windows Media Player 11 will sync it, but Creative MediaSource 5 does not see the player plugged into the computer.

The actual Creative Labs site is useless and their "Contact Us" page doesn't work.

Please advise!

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  • 1 more comment 
  • rmthorkelson Dec 02, 2008

    Creative Mediasource does not recognize my Zen Vision M 60G player. The computer recognizes it as does my Audible software. The player is charging as expected. I also agree the support website is no help.

  • ajc2789 Dec 27, 2008

    pretty much the same symptoms as above, but to no avail - pleas help!

  • sharonpbrown May 11, 2010

    Was anyone able to find a solution to this problem? I am having the same issue - Creative MediaSource doesn't recognize the Zen, but it is docked and appears in My Computer... Any help would be greatly appreciated!!

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6 Suggested Answers

bennyboy
  • 32 Answers

SOURCE: Creative Labs 30GB Zen Vision:M

To put songs on your creative, just use the software that came on the cd. If you don

Posted on Jul 19, 2007

ctf1800
  • 4402 Answers

SOURCE: Zen Touch mp3 player isn't able to play tracks in windows media player 11

im not sure but i think you have to create the playlist first then transfer to mp3

Posted on Feb 22, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Problem with my Creative Labs ZEN Vision M screen.

Probably a hardware issue - replace the player

BUT
you can try the soft fixes:

Reset the player
Update the firmware
try this:
I stumbled on a knowledge base on the Creative web-site after I had registered the player; maybe this was not available to me previously.
This player has a Reset button sunk into the base. It needs a prod with the end of a paper clip during the boot up. The resultant Recovery menu gives the option to Format the disc which I've done and successfully loaded my music back again. It is now playing very nicely and hopefully will continue to do so.

I hope this info will help others with the same problem. I t appears that the music files can become corrupted very easily.


Posted on Jun 25, 2008

SOURCE: Creative Labs Vision M Mp3 Player won't charge all the way

well, i had the same problem as everyone else... when it is not plugged to the wall it wouldnt even turn on. When I plugged it in, it showed the plug icon, but not the charge icon...
I gave it a try at the creative website, and found the recovery tool... i downloaded it and updated the firmware... and then it is charging again! hope that helps.

ps. PRAY!

Posted on Aug 16, 2008

anujtaluka
  • 392 Answers

SOURCE: vision m 60gb wont link up with pc

chk the USB cable....

Posted on Aug 13, 2009

shadow83
  • 496 Answers

SOURCE: My Creative Vision M has stopped sync-ing with my

try this method
**Drag and Drop**
Connect your MP3 player to the computer. Some MP3 players connect directly to a USB port, while others connect to a USB port by way of a specific USB connector that comes with the MP3 player. Open the folder on the computer that contains the music files you want to transfer. This is usually the "My Music" folder, available from the "Start" menu, but it can be any folder where you save your music files. Scroll down to the song you want to transfer to the MP3 player. Right-click on the title. When the options are displayed, click on "Send To." Scroll down the "Send To" options and select your MP3 player. This can be listed as your MP3 player's name or as "Removable Drive." Click on this selection. Continue this process until you have transferred all songs that you want to your MP3 player.

hope this helps

Posted on Oct 07, 2009

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