Question about Friedrich QuietMaster Deluxe RS12L10 Air Conditioner

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Friedrich air conditioner

New friedrich 28000 btu ac.put through wall. nice tight fit 2 by 6 wall. when on makes a sound like fan is hitting something. all seal gasket's were put on. book calls for 3/8 inch tilt but was given 1/4 inch tilt. is that enough ? don't want water to come into house. don't want to drill hole in pan because i don't think that is good idea. fresh air lever is very hard to move so i leave it in closed. model number is sl28l30 should i send it back because it is so new or let tech look at it first ? what do you think these problems are ? should not have this on a brand new unit. what do you think ? thankyou.

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Dear cmr 1,
As you have mentioned that it look like the fan hitting something, this is possible. This kind of problem can occur while transporting the machine. Some times the fan becomes loose because of viberation. So the fan has to be realign. Regarding the tilt it is okay to have 1/4 inch tilt backwards. Since the air-conditioner is brand new it is advisable to contact the company.
regards,
ramesh22

Posted on Jun 25, 2008

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I used to be a "Factory Authorized" person, and I bet Friedrich would rather do a warranty call than have you return the machine for a refund. Phone them to see if they are cooperative. When the tech gets there, you can ask ALL your questions and point out every little sticky thing. That's his job!

The tech will be able to get parts and know how to adjust things.

For the second person, you have to look into the space where the fan is hitting something. A mirror and a flashlight will be needed. I kind of get a feeling the water isn't draining fast enough. Look for a plastic tube from the front water pan to the rear water pan. They get plugged up.

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