Question about HP OfficeJet 6210 All-In-One InkJet Printer
Hi its me again!
first, once again i would like to say thank you very much for your time helping me!!
i checked my usb cable and the ports themselves and reconnected it and my cpu responded to the plugging in like you said so i sent a print but it didnt work. so i tried a different usb cable and a different port and when i plugged it in and my computer responded to it and a little icon came up on the shortcut menu in the bottom right of the screen and said it was "installing or checking" or something. i waited a minute and clicked it and it said "your new device is ready." i sent a print and a little menu always pops up you know asking how many copies .ect and it has a list of my old printer and fax where you can select which device you want to send the print command to and the hp officejet 6200 series icon had a little green checkmark on it (im guessing that is windows saying the device has been checked and its safe) so i think my cpu recognized the printer when i plugged in the new usb cable. so it seem (to the untrained eye) that the computer is receiving info from my printer (since it know what type of printer and it was safe) but my printer isnt receiving any info. i checked the queue again and again the print command came up for only a second.
Ok...now we are getting somewhere.
Check "Help" and "About Internet Explorer" You should see a big "7" as the version. If not then we can worry about that later. The solution I'm going to give relates only to "7".
Look on the right top of the IExplorer window. See the printer icon? click on the tiny black arrow next to it and pick "Page Setup" out of the list.
Click the "Printer..." button and make sure it has your printer listed. Then click on the "Properties" for your printer and find "black and white only" or "grayscale" then ok.
Try your print again from the Internet.
Another "gotcha" from hp. Some of their printers (evidently not this one) will refuse to print anything if one of the cartridges is missing or out of ink. You might just have to buy another color cartridge and everything will be fine. :)
Posted on Jun 26, 2008
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Posted on Jan 02, 2017
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