Question about Kyocera Office Equipment & Supplies
Try unplugging it for five minutes to reset the printer, if that doesn't work, then uninstall and reinstall the drivers.
Also make sure that you took the tape off of the cartridge. Also, is the cartridge the exact same one that you used to have, if not and it is generic, that could be causing your problem. Also, are you able to print with it even if it says low? Please let me know and try what I suggested and I would be glad to further help you with this
Posted on Jun 25, 2008
Yes this my be due to a chipped cartridge (as in microchipped)
If you have refilled it once successfully, it may have reached it's expiry date.
The only way around this is to replace it with a similar cartridge, and cycle them in a series of 4. If you can get acces to another machine to swap them over, this will also work.
This is another money-making scheme from the manufacturers to get you to buy more products.
(Please remember to rate solutions so that others may benefit from good advice. Thank you.)
Posted on Jun 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Resetting the Toner Counter
The toner containers must be replaced when the printer displays the Low toner or Replace toner message which will be given depending on the color of toner. The Low toner message will be shown as a pre-warning that the toner is running out and the printer will soon stop, at that time showing Replace toner. If you replace the toner container before Replace toner is displayed, you must manually reset the toner counter as explained below. Note that if you reset the toner counter before the toner container is replaced, the subsequent toner warnings will not be indicated correctly.
I hope this is helpful,
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