Question about Panasonic KX-T7630 Corded Phone

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Transfering calls to an outside line

In our office we recieve many calls which need to be transfered to the right induvidual. Sometime this means transfering to a mobile hwoever we have no idea how to do this.

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  • xcvb Aug 05, 2008

    We are having the same problem. We would like to assign common numbers to speed dial...the manual does not say how to do this

    Ken

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1 Answer

RTFM

Posted on Jul 03, 2008

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I have an AT&T 958 speakerphone. I need to transfer a call to another number so I press flash then dial the number. But, when i press flash again to connect the 2 calls, I too am connected and its a...


This is a standard phone so I'm assuming you're using this in a home or small office, connected direct to a regular phone line, and that you're using calling services from your phone service provider. 3-way calling works as you describe: you press flash to get dialtone again, call the other party, then press flash again to connect the two so all three of you can talk. The point is that this is 3-way calling, not a forwarding or transfer function. You can't transfer a call to another number this way. Since you initiated the 3-way call, the connection requires you to be there; when you hang up the connection between the other two parties is broken.

Your line may also have call-forwarding, which lets you program a number that calls to your line will reach if you're away (an alternative to using voicemail or an answering machine and needing to check messages). But this doesn't allow you to transfer a current call to another number, only incoming calls.

The only way you can transfer a call is when you have the switching equipment (an office phone system, for example) at your location, and have at least two outside phone lines available. Then the system would allow your phone to disconnect, and still maintain the connection between the other parties. But both of the phone lines would remain tied up until the other parties hung up, and if you only had two lines you'd be unable to receive or make any other calls.

Residential customers with a single phone line don't have any option to transfer calls.

Jun 07, 2011 | AT&T 958 Speakerphone (att26835)

1 Answer

All the calls we recieve in the office go through me. I greet the caller and then transfer them to the person they want to speak with. When I transfer a call, let's say to my boss, my boss will pick up...


Haven't you solved this yet? When we install a system, we reserve THREE buttons for voice mail functions. One is VM Transfer, one is 2 Way Transfer, and one is VM Record. In order you pick 3 buttons press PROGRAM one of the buttons and dial in order 94 500 STORE 01 500 STORE and 90 500 STORE, assuming your voice mail is on the default extension of 500. To send a call to someone's voice mail you press VMT and his DSS button or dial his extension and hang up. The outside party will get all of his greeting. If you want to prompt the user, like you would if you were taking a pink slip, you press 2W Transfer and his extension and carry on a conversation with the outside party. The message records in their mailbox as a new message. If you want to silently record into your OWN box, you press the VM Record button and your conversation is recorded into your own box as a new or old message, depending on how the system is set up.

There are other variations, including a single button transfer into someone's mailbox and some other features that are covered in you telephone sytsem OM or User's manual under Customizing your phone.

Carl

Mar 16, 2011 | Panasonic KX-T7630 Corded Phone

1 Answer

How transfer call? what buttans I have to push?


My phone has a transfer button, but it doens't mean I use it.
If you're transferring a call to VOICE MAIL, there is a sequence to set up VMT on a button. It lets you send a caller to voice mail and they hear the entire "take a message" greeting. In some shops, you put a call on HOLD and either page or intercom the user to tell them to pick up a certain line.

If you're transferring a call to an outside line, that's a whole other story.

Carl

Nov 11, 2010 | Panasonic KX-T7030 Corded Phone

1 Answer

How do I program transfer numbers into the 12 buttons on the right hand side on my Panasonic KX-T7730?


I'm afraid to ask what you mean by "transfer numbers". The buttons are programmed by pressing PROGRAM the button, dialing a number sequence and STORE. Here's the fear. If you're trying to :"transfer" a call outside the system, then you need to enable trunk-to-trunk calling in the box, insert an access code, usually 9, and have certain features on the line. If you're trying to put inside numbers there, especially extensions, they'd be better on the left side buttons where you can monitor them. Hint: the DSS console works wonders.

Carl

Nov 01, 2010 | Panasonic KX-T7730 Corded Phone

1 Answer

I have 1 extension that will not go to voice mail. I have tried the *713 and a 2 digit number between 00 and 99 and it still just rings endlessly. When I make an inner office call to this ext... it picks...


What happens when you TRANSFER an outside call to that extension? If that works, you have Intercept issues which is handled with programming. If it still does not transfer, you have CF issues, started by a *710x command for both internal and outside calls.

Carl

Aug 11, 2010 | Panasonic KX-T7633 Corded Phone

1 Answer

How do I transfer calls to someone else in the office using Norstar T7316 phone?


If your telephone doesn't have a transfer button programmed press feature *3, the button you want the transfer button to be, and enter feature 70. While on the call press the transfer button (or press feature 70) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after youpress transfer and dial the extension and they'll get the call without screening.

Sep 28, 2009 | NorStar T7316E Corded Phone

1 Answer

Can I transfer voice messages to a cell phone


Yes and no (or maybe)

Your Norstar system is capable of outbound call transfers... transfers to people outside your phone system.

Most instances, the programmers shut off this feature of out bound transfers to protect your system from fraud.

A programmer will be required if you need this feature to work.

Otherwise, try this... outside caller calls in, (you want to transfer caller to a cell phone), press the TRANSFER button, pick an outside trunk (Line 2), and dial out, when you hear ringing, hang up.

The call will be transfered to the cell phone.

Aug 14, 2009 | NorStar T7316E Corded Phone

1 Answer

Call forwarding to outside line


To send a call to another telephone within your system, or to an external
telephone. You may not be able to transfer a call on an external line
to an external telephone, depending on the capabilities of the lines.
1. Make or answer a call.
2. Press the feature button then press 70.
3. Call the person you want to transfer the call to.
4. Stay on the line if you wish to speak to the person first.
5. Press the Release button to complete the transfer.
If an external call is transferred to a busy internal or network
extension, or is not answered after a few rings, the call automatically
rings you back.

Sep 24, 2008 | Nortel T7316E 2-Line Corded Phone

1 Answer

Forwarding to cell phones or outside lines


Hi Lauri, the calls can be FORWARDED to a cell phone or the call can be CONFERENCED with a cell phone but can only be TRANSFERED to a phone/voicemail in your office. The information for external fordwarding and conferencing is in the iDCS user guide. Let me know if I can help .....Mike

Aug 06, 2008 | Samsung DCS 12 Corded Phone

2 Answers

Transfer the Call


press sp-phone enter *71029, then enter the outside number, then #, you will hear a tone that means call forwarding is activated.

Jul 29, 2008 | Panasonic KX-T7630 Corded Phone

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