Question about Toshiba DOCSIS Cable PCX2200 (DAZ8817F-R) Modem

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When downloading, it disconnect.. data light turns off.

When i first use the pcx2200 modem, it worked fine. but after i use a router, every time i download things, the data light turns off, i had to unplug the power of the modem to restart it.. and now i try not to use the router, still every time i download, the internet disconnect, if i don't download things, it works ok.. does any one know how to fix this problem?

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6 Suggested Answers

  • 86 Answers

SOURCE: Random Disconnect: PCX 1100U

Toshiba 1100 modem are no longer compatible with any service providers anymore. The reason for this is Toshiba quit making cable modems and no longer supports them. Since they no longer support their modems, they don't write firmware to make them DOCSIS 2.0 compatible and since most service providers use 2.0, your DOCSIS 1.1 modem will not function correctly. Actually what is really happening is the 1100 modems cannot correctly decipher the 2.0 and are constantly changing their transmission power levels. You definitely need another modem, and if you are using Cox, ask about their refurbished ones for about 20 bucks.

Posted on Jan 20, 2008

frcs68
  • 1605 Answers

SOURCE: modem disconnects from internet. must unplug to reconnect

that is over 26,000 hours of on time. Since most of the modem don't come with a cooling device. the max on time for any given modem is 15,000 to 20,000 hours.
yes, it is time to change a modem.

Posted on Dec 30, 2008

  • 87 Answers

SOURCE: PCX2200 cable modem does not get IP address

First of all.. is it working at all right now? Does it route and let you onto the net?

You need to find the factory reset switch. Usually they are a tiny hole which you need a paper clip for. They are usually on the back. Insert the paper clip and touch the reset switch. You only need a light touch and you should feel a click.

Obviously the power has to be on while your doing this....

The IP address might be on a sticker on the bottom of the modem. The factory default address is likely to be 192.168.1.1 or 192.168.0.1 or something like that. Let me know how you get on...

Posted on May 27, 2009

ashieshbk
  • 153 Answers

SOURCE: When I try to download my modem disconnects

Hi

there are 3 probablities, most common 1 is ur pc might have bn affected by virus or files might hav got corrupted.

or

This happens if the modem's life is about to end. I would suggest u to complain the problem ur facing to ur ISP provider, this happens from their server end also

Regards

Posted on Sep 08, 2009

howvics
  • 53 Answers

SOURCE: Internet shuts when i download!

is your PC on DHCP or static?
perhaps try putting PC on static and see if this helps.
perhaps try reseting router to factory default and try again.
Looks like for some reason your PC is trying to pick new address every time you download which could be coincidence.

But try with static first and restore with factory default.

Let me know how it goes.

Posted on Jan 04, 2010

  • 26 Answers

SOURCE: modem will connect to router but not to computer

This is mostly because it has not adapted to the changes when using another device aside from the router, especially a router. What I have done with internet modems is when you are removing a router, or if you are installing a router is allow that modem to be shut down for about 10 - 20 minutes before you use other devices it does not recognize right away.

Posted on May 05, 2010

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is your PC on DHCP or static?
perhaps try putting PC on static and see if this helps.
perhaps try reseting router to factory default and try again.
Looks like for some reason your PC is trying to pick new address every time you download which could be coincidence.

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When I try to download my modem disconnects


Hi

there are 3 probablities, most common 1 is ur pc might have bn affected by virus or files might hav got corrupted.

or

This happens if the modem's life is about to end. I would suggest u to complain the problem ur facing to ur ISP provider, this happens from their server end also

Regards

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