Question about HP Officejet 4355 All-In-One InkJet Printer

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HP Officejet 4355 doesnt ring when in FaxTel Mode

When the answer mode is on "FaxTel" the 4355 doesnt ring when getting an incoming call. If not for our extension I wouldnt even know when I am getting a call. Ive played around with the Distinctive Ring setting but it still doesnt work. Help!

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  • Anonymous Jun 01, 2009

    the same thing is happening with my officejet j3680. I have to have it on fax or tel to hear the rings....I personally think its a bug needed to be fixed, but I've found out that hp customer service is absolutely horrible....when they asked how I was and I said "not good" ...they answered "Wonderful"....wHAT :#($@$



    Anywho..if you have it on fax..it will still ring for the preset amount of rings you want before it goes to fax mode...but its kind of like "whats the point then...might as well not have modes at all"



    well what can ya do...mine was on sale for 50 % off but I am still considering sending it back because of the horribel tech support and custoemr support

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Posted on Sep 24, 2008

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Receiving faxes whilst connected to a phone line automaticly


Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically
Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

Nov 29, 2012 | HP LaserJet 3050 All-In-One Printer

1 Answer

Our HP Officejet 4355 all-in-one fax machine cannot receive fax.


Your Machine Seems to be in "Telephone" Mode, which do not automatically recieve faxes. Please refer your manual and switch it to "Fax" or "FaxTel" mode. It will recieve faxes automatically then.

Aug 29, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

How to receive fax


Instructions Things You'll Need:
  • Phone line
  • Multi-function printer
  1. Step 1 Connect the multi-function printer to a phone line. Most printers with fax capability have more than one phone jack, so make sure you are plugged into the right one.
  2. Step 2 Turn the printer on and access the start-up menu. Pick an answering mode based on your expected usage of the fax capabilities of your machine (see the next steps for more information about this).
  3. Step 3 Put the printer in manual mode if you expect little fax traffic. The manual mode usually requires you to pick up every call that comes to the machine. If you hear the signal for a fax, you push the start button and hang up.
  4. Step 4 Choose the automatic mode if you expect a lot of faxes or have a dedicated fax line. In automatic mode, the printer listens to incoming calls and determines whether they are faxes or voice calls. Voice calls get sent on to your phone, and faxes are picked up by the printer.
  5. Step 5 Select the number of rings you want your multi-function printer to give you before dropping a call. If you are using the manual mode you may want to go with four or more rings. Two rings should be sufficient in the automatic mode.
  6. Step 6 Load paper into the paper tray. Check on the paper level frequently if you receive a lot of faxes.
  7. Step 7 Set the desired print quality, and you are ready to receive faxes.

You should be all set now to receive faxes.

Aug 06, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Printer : HP Office jet 4355 All-in-one cannot receive faxes


Your Machine Seems to be in "Telephone" Mode, which do not automatically recieve faxes. Please refer your manual and switch it to "Fax" or "FaxTel" mode. It will recieve faxes automatically then.

Aug 03, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

We cannot dail the fax or numbers


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

Apr 12, 2010 | HP Officejet 4355 All-In-One InkJet...

2 Answers

Hp officejet 4355 fax is notreciving


make sure the phone lins is conncetd it is working and it is getting the call when someone call on that no.also check Fax: go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

Jan 20, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

I HAVE JUST GOT A NEW COMPUTER AND TRYING TO RELOAD MY DISC. THE FAX IS WORKING GOING OUT BUT I AM NOT RECEIVING INCOMING FAXES


go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

Sep 23, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

"remove and check left cartridge", replaced with new + same err m


Carefully read the user manual given with the AIO. Check the settings to keep the AIO in "FaxTel" or "Fax" mode to receive incoming faxes.

Sep 16, 2009 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Settings for fax machine


Depending on the model and make of your machine, there should be an option under the fax settings of the setup menu that will allow you to either increase the number of rings before auto answer (I suggest that you increase it to at least 5 rings to give you time to answer) or that whilst you are available change the answer setting to phone. This will mean that you have to answer all calls but if there is an incoming fax (you will hear the high pitched beeeping sound) before you place the phone back on the hook press the start button.
This should solve your dilema.

Oct 17, 2008 | Office Equipment & Supplies

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