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Install a outside A,C. unit(heat pump),

Heat pump -producing heat only...when turning the A.C. unit to cool, on thermorstat

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  • Chris Lyon
    Chris Lyon May 11, 2010

    I don't think jbjaxiis could have been any more vague. If you provide me with the information I requested, I will most likely be able to guide you to an actual solution.

  • Chris Lyon
    Chris Lyon May 11, 2010

    Is this a new installation or existing equipment that has previously worked ok? Also what is the make and model of equipment and have you made any recent changes to the system if it is existing?

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I will assume by your not providing clarification to your problem that you have fixed it. If this is not correct, please re-post your problem with the requested information Thank You.

Posted on Jun 30, 2008

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Sounds as if you either have an improperly working thermostat. If this is new, the low voltage wire in the air handler may be improperly connected, or a bad sequensor.

Posted on Jun 25, 2008

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A/c on 3 ton 13 seer ruud heat pump not cooling


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Heat pumps require specific heat pump thermostat. If you are trying to install a thermostat that is generic forget it. A heat pump is a diff animal than a central unit. Get the thermostat that matches your system. A generic won't cut it.

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What's the difference between EM HEAT and AUX HEAT?


Sorry, neither of these answers are completely correct.
You have a heat pump (or the wrong thermostat). Let's assume you have a heat pump.

In air conditioning mode, it works like every air conditioner you have ever had, but...

In heat mode, it reverses its operation. Have you ever felt the air coming out of the outdoor unit of your A/C unit? It's hot, isn't it. And the air coming out of the indoor unit (out of the registers) is cold. Now for a heat pump to produce heat it simply runs the air conditioner in reverse and the heat comes out in the house and the cold is released outside. Neat, huh!

Here's the problem with heat pumps...when it is really cold outside the heat pump can't produce enough heat to heat your home. So it has an additional heat source called "Auxiliary Heat". This heat comes on automatically when the house doesn't get warm enough. The source of this heat is based on the region of the country you are in. North/Northeast generally have oil heat, other regions have gas, and still others have to use electricity to heat. In Texas, we usually use electricity as the supplementary heat on heat pumps. VERY EXPENSIVE!

Now the "Emergency Heat"...this is exactly as stated in Solution #2. This is manually turned on by YOU at the thermostat when your heat pump fails. This turns on the auxilliary heaters and turns off the heat pump (remember, the reverse air conditioner). Again, this can be quite expensive to run if your heat source uses electricity! Gas and oil may be cheaper. The emergency heat is only designed (normally) to keep the house livable (not comfortable) until the Heating Tech can get out to you and fix your heat pump.

Something else you should know. It is normal for a heat pump's outdoor coil to frost up during heating mode. It will detect this and go into DEFROST mode and melt the frost off the coil. While it is doing this, it will turn on the auxilliary heater to keep the air blowing in the house at a reasonable "warm" temperature, but it will not be as hot as normal. In fact, heat pumps produce a lower temperature heat than traditional heaters. So the air may feel cooler during heating than you are use to anyway. This is normal and is not a sign of a problem.

So what do you do: Set your thermostat to the temperature you want and set the controls for HEAT/COOL and FAN-AUTO/ON and leave the EMERG HEAT off unless your heat pump breaks.

As always, keep your filters clean and your outdoor unit's coils clean and free of debris.

Hope this explains your question for you!

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RUUD heat pump system does not cool properly.


With a heat pump system there are always going to be a back up heat strip inside the Air Handler.

If you detect a faint humming in the Condenser call your local service company and ask them to come and replace your capacitor in the condenser. The humming is from the contactor engaging but not being able to start the compressor due to not having the required Microfarads to start it.

Let me know if this helps

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Hi- Can not tell if my unites are straight cool / heat or a heat pump.


if you look inside the condenser unit outside,see if you see the big reversing valve,if not it is a straight cool,heat, the heat strip ins in the air handler so you would have to take the side panel off and look for the heat stripe,my the way heat pumps also have a aux.heat stripe just in case it does not get cold enough outside,hope this helps you-mike

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Ruud heat pump outside fan


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Mar 15, 2008 | Air Conditioners

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