I have a Gateway notebook with a Phillips 8441 Disc Drive. I installed Vista Ultimate and it recognices the drive but it will not read any disc.
I tried uninstalling the driver and installing the one picked by windows ans still, finds the drive unit but cannot read any disc. Is this common and is there a solution?
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These days not many disc drives need external drivers. First I would check in the device manager, usually accessible from the control panel and see if the disc drive is listed. If it is and there are no notifications it probably doesn't need any other install. If you select it and right click then select properties it will tell you if its working OK and which drivers are installed. If there is a problem select reinstall or update driver and it will search for one and install automatically. If it can't find one and there is still a problem simply use a search engine put in the name and model of the drive then free driver download, there will be instructions on the site.
If it's detected in Bios then it's either a Laser pick up issue, i.e. no longer able to read content of a disc OR the Disc itself isn't bootable. It just depends what exactly happens with a message or not happen when looking for boot files on disc.
Here you go...I hope this works for you....
CD/DVD Is Not Recognized
Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.
Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
DVD drives can read both DVD's and CD's.
CD-ROM drives can read only CD's.
If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
Clean the CD/DVD in the following manner:
Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
Try to use a different CD or DVD in the drive to see if that disc can be read.
If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.
Verify that your machine has a DVD drive (not a CD-RW or CD-ROM). The Windows 7 disc is a DVD and will not be read by all drives.
If you don't have a DVD drive you will need to:
--Install one --Use an external (USB) one --Follow Microsoft's guide for installing it off of a USB drive: Go to Microsoft Store
and buy a download of Windows 7 . While you’re there, get the free
Windows 7 USB/DVD Download Tool and the instructions for how it works.
Then use the tool to set up a USB drive that you can use to install the
I had a disc Drive that wouldn't work for a while. There are a few things that could be wrong. The first thing I would try is to make sure it's pluged in all the way to both the Motherboard and the Disc Drive. Maybe it wasn't secure in there and when you bumped you computer just a little bit, it got unpluged. The wire connecting the Disc Drive to the Motherboard is probably your thinkest wire, can't miss it.
this next thing I would try is to delete the driver for your Disc Drive and then restart your computer. It should detect it automatically and have it running correctly.
If all else fails, go to Google. Type in the name of your Driver and search for an install that is supported on your operating system.
INSTALL VISTA ANY WAY the problem is that windows can use the drive..
BOOT OF THE VISTA DISC
enter setup when the system boots up
go to booting options
and select the dvd rom as the first boot device
ensure the vista disc is in the drive
and save and exir setup
it will tell you to pree any key to boot from cd/dvd
and it will install vista without any hassle