Question about HP Office Equipment & Supplies
I have a different HP MFP, but had a similar problem. HP helpdesk wasn't able to help (had me update the bios, restart, etc.). I stumbled upon a similar problem on FixYa and found out that some of the MFP's aren't compatible with an office on a multi-line telephone system (something to do with analog).
I contacted my telephone service provider (which happened to be cable) and they made some changes to that line while I was on the phone with them. Worked perfectly ever since. I hope this helps you. Good luck!
Posted on Jun 25, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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