Question about Philips GOGEAR SA6045 MP3 Player

2 Answers

Flashing initializing screen... and..

At first it was completely blank and now after doing the repair on the device manager it keeps flashing the gogear/initializing screen when plugged in.  When I hit the menu button it goes to a greyish blank screen and does nothing.  Also, when I unplug it from my computer it shuts off. I have tried the reset and the reset plus holding the volume + to bring up the hardware wizard and I can't seem to update anything on it, nothing seems to help.  Any suggestions?

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  • Anonymous Nov 14, 2008

    The same thing is happening to me except that the player will turn on when it isn't connected to the computer. It seems like the repair, repaired it with an incompatible software version.



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Damn same thing is wrong with mine..except i dont have the Serial number so i cant call...

Posted on Aug 25, 2008

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It's normal for the player to shut off hwne you disconnect it from the computer. It's not normal for it to not power back on when you disconnect it from computer, and then press power. I'm assuming you have checked this, but make sure the hold/lock is not engaged on the side of the player.

It's toast. Go ahead and call Philips to find out if you are still in warranty - have model # and serial # ready. Reset, repair and recovery fix any software related issues. Your player is clearly having a hardware issue, as evidenced by the fact that it won't power up after being disconnected from PC.

Posted on Jun 25, 2008

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1 Answer

Blank or purple screen, device manager claims to


Having a blank or purple screen, plus the device is not recognized by Rhapsody player, then this is an indication that the device has a corrupted program or problem with the circuit board.

The first thing that should be done with the player is to re-flash or upgrade the firmware (software). This is the best thing to do to reprogram the device without opening the device itself.

If that did not help, that's the time that the internal components (circuit board) should be checked, to see if there are bad components that needs to be replaced.

These things should be done by the manufacturer, so that you can be sure that your device is in good hands.

Good luck and have a great day!

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Blank


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jan 23, 2009 | Philips SA3025/37 Flash MP3 Player

1 Answer

My gogear broken


Reset the player first. If it still occurs, then go to the Philips Device Manager, and attempt both the Repair and the Update (Warning: this will delete all songs off your player). If you do not have the Philips Device Manager, rerun your installation Cd or grab the Device Manager from the Philips website.If it still fails:

Triple Reset for GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jun 10, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

No response from player


Go to www.usasupport.philips.com to get the Device Manager for this player - run a repair.

May 23, 2008 | Philips HDD1630 MP3 Player

1 Answer

It keeps intializing


Install and run the Philips Device Manager.

Press and hold the [VOL+] button on the player whilst connecting to the PC.

Philips Device Manager will show the device connected in repair mode. Release the [VOL+] button and follow the on-screen prompts.

This will format the player and re-flash the firmware.

Disconnect the player when finished, and re-start it. It should briefly show initiallizing and then shut down.

Re-start the player again, and it should show "updating", then start up.

Occasionally this will cure the problem. If it doesn't try it 2 or 3 times.

If it still doesn't work, then unfortunately you will have to take it back, as there is no other known cure.

Mar 14, 2008 | Philips SA6025 Digital Media Player

1 Answer

Initializing keeps flashing on and off in a blue screen


Uninstall the existing Device Manager.
Download the latest Device Manager software for this device from www.p4c.philips.com and install this.

Repair the player using the updated software.

If the problem still persists, try the update once more.

If this still doesn't work, then the main PCB is faulty and will have to be replaced.

If the repair does work, the player briefly shows a message on screen when restarted, then shuts down again.

You then need to restart the player again and it shows Updating, and then goes to the main menu.

Feb 22, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Iniatializing keeps flashing on and off


Uninstall the existing Device Manager.
Download the latest Device Manager software for this device from www.p4c.philips.com and install this.

Repair the player using the updated software.

If the problem still persists, try the update once more.

If this still doesn't work, then the main PCB is faulty and will have to be replaced.

If the repair does work, the player briefly shows a message on screen when restarted, then shuts down again.

You then need to restart the player again and it shows Updating, and then goes to the main menu.

Feb 22, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Go Gear Not Responding


Open up the device manager program.

Push the reset button on the device with a pin.

Press and hold the Vol + button whilst plugging into the PC.

Device Manager should go into repair mode.

Follow the on-screen prompts.

When finished, disconnect usb and reconnect quickly. Player should say loading, and then go into transfer mode.

Disconnect and reconnect player again. Screen should say
Updating.

Repair is now complete.

* If player flashes "Initializing" & "GoGear" alternately, then resatart the process again. If it still doesn't work then there's not much else you can do.

Feb 08, 2008 | Philips GOGEAR SA6045 MP3 Player

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