Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer
I have a Frigidaire model FLGB43RGS2 Serial XE21902716 and has stopped pumping water out. I can hear the pump trying to work. I'm thinking it may be clogged. How do I remove the panels to get to the pump?
For that model you should just be going through the front. There are 2 phillips screws at the bottom of the front panel. After you remove those, you will need to slide the front panel down. (sometimes insreting a large flat head screw driver between the top washer panel and the front washer panel will help ease it off). The pump on this one is one of the easier one's to clean. Use a shop vacume or just bail the water out by hand to remove as much as possible. Follow the large black hose running down from your tub to the white plastic looking peice. That is your pump. The are 2 5/16 screws holding it down. Remove these to make your work easier and cleaner. Also remove the connector/ wires that plug into the side of the pump. Once removed raise your pump up and slide a large, flat container underneath. Squeeze the clamp on the hose and slide it further back up the hose. Now, SLOWLY start working the hose off in a rocking motion. Just a little pressure here. Now as it strats to work off, the rest of the water will start to come out. Drain it a little at a time. Work the hose back on if you have to go empty your container. Once all of the water has been removed, pull the hose the rest of the way off. Do you see anything blocking it? No? Remove the hose coming back out of the pump as well. Still nothing? Try removing the hose that goes between the tub and the pump up by the tub this time. Nothing yet? Try plugging the pump back in and setting it to a spin/ drain cycle. (make sure you are not on the part of the cycle that adds water or there will be a mess) Once you are on the spin/ drain cycle, look into the pump. Is the paddle wheel looking piece inside moving? If it is not, and there are no forign objects in there, it may be time to replace the pump itself.
Posted on Jun 25, 2008
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Posted on Jan 02, 2017
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Hello serratosal - Based on the symptoms you are describing, you may have a broken belt or a faulty control board. Often when the belt is damaged, the unit will try to spin but it causes it to burn and eventually blow the control board. I would suggest contacting an experienced service technician to determine the root cause to reduce the risk of unnecessary parts.
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Hello Laura Clark - Does the drain pump make a humming noise? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if water pumps out. If it does not, the unit could possibly be experiencing an issue with the pump, door lock assembly or timer. Since it is such a complex unit, I suggest contacting a professional to move forward accurately
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