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The turntable system consists of the motor, the coupler, the turntable support
with rollers, and the tray.
You can see and hear
a video of how a turntable motor should
sound when you rotate it by hand.
If yours is not set to be off via the
control panel, and it won't rotate or it sounds like it's grinding, etc., you
may have a bad motor or plastic coupler.
To replace either, you need to unplug power,
then remove the bottom cover of the oven.
On some, you have to cut the motor cover off with snips, then use a screw when
reassembling it.
You can find helpful exploded view diagrams and order parts by entering your
full model number from the tag on the oven
here.
Our JE1860SH was also sparking after a few seconds. The GE tech pulled the upper round disk and found the problem. The plastic was burned and the round metal which is behind the plastic dome was arching with the frame. Lasted seven years expected more especially from a GE product. So my suggestion is to remove the dome and check it out.
Could be the fuse inside the microwave is blown. You will need to unplug the microwave and remove the front control panel. Inisde the microwave housing you will need to trace the electrical wire coming into the unit. Usually you will find the in-line fuse located on the black power wire. You can pull the connectors off the fuse and test it with a continuity tester. If the fuse is blown replace it but make sure you use the same amp rated fuse as you removed. If the fuse blows again then there is an electrical short somewhere in the microwave.
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