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Precision laser tracking mouse

Recently replaced battery after mouse froze. now it won't work. tried removing gismo and waiting 30 seconds - still no luck

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  • chis1361 Sep 05, 2008

    mouse always says battery low after replacing with new battery, won't acknowledge the new battery, still no go? Dave

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SOURCE: my hp precision laser tracking mouse will not work

Unplug the USB cable and plug it back in a DIFFERENT USB slot while the computer is on. This should work. If it wireless replace the battery and switch the USB slots.

Posted on Oct 18, 2009

Testimonial: "Thanks Luke. I'll try your suggestion. Jay"

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IH-M822WR Mouse is a plug and play mouse, you need to remove a small usb device from the stowage slot. This is the receiver, plug it into any USB port on the computer you are connecting the mouse to and then wait anywhere up to 30 seconds for it to connect the first time. If this doesn't work change out the batteries to ensure they are working. If it still isn't working try another USB slot that is not attached to the first one used. If this fails to work you may have a faulty mouse.

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The difference between a regular optical mouse and a laser mouse is the light used to track movement. A regular optical mouse uses an LED light in the optical engine, while a laser mouse uses a laser to track movement. The more dots per inch (dpi) a mouse can track, the more sensitive and accurate it is. A typical optical mouse tracks between 400dpi and 800dpi, while laser mice track more than 2,000dpi. Neither is really better; it all depends on your needs and preferences. Unless you're a gamer or a graphic artist with a need for precise movement, you'll probably find a 2,000dpi laser mouse too sensitive. Many gaming mice, however, allow you to switch sensitivity levels so that you have precision when you need it but can revert to 400dpi or 800dpi for regular mousing. Besides their tracking speeds, laser mice work on nearly every surface, whereas optical mice may experience trouble tracking on black or shiny surfaces.

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1 Answer

My hp precision laser tracking mouse will not work on my hp computer


Unplug the USB cable and plug it back in a DIFFERENT USB slot while the computer is on. This should work. If it wireless replace the battery and switch the USB slots.

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return that , it isn't your pc

Jul 04, 2009 | Keyboards & Mice

2 Answers

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If you replaced the batteries make sure they where "new" batteries, try pressing the sync button on the mouse first, then on the receiver.

If that fails unplug the receiver from the computer wait about 30 seconds and plug it back in, wait for windows to recognize the device again, then re-sync the two.

Wireless devices are handy, however they do add one more area of failure to your computer. I'd highly recommend going with a USB mouse unless you need the wireless range.

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Could be the battery on the Motherboard that need to be replaced. Just had the same issue and with a new battery in place everything works just fine

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Q: After pairing my mouse, the button click works but cursor tracking does not move. What can I do?A: The cursor tracking problem is because red sensor LED is not on. Please try another set of battery or fully charge battery again, and verify if bottom red LED turns on. If red LED still does not turn on, please remove batteries from mouse, press and hold the pairing button for 5 seconds, next press and hold the left and right buttons simultaneously for 10 seconds, followed by several clicks. Install the battery into mouse, you should see red LED turns on, mouse cursor will move.

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1 Answer

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I'm assuming the mouse tracking and buttons do work. If you have gone to the extreme of reinstalling the OS as well as the mouse drivers I would next suggest you try connecting the mouse to a new PC. If the problem follows you to the new PC you mouse is damaged and there is literally not much the user can do except: -make sure the bottom of the mouse is clean -Try a different mouse surface; some surfaces don?t react well optically. Try calling Logitech, you may still be in warranty and who knows you may get a nice tech who will work with you to replace it. Never hurts to try.

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